Thriveni Jay

Work History

Freelance Content Writer

Wordplay Content

Bengaluru, KA

01.2019 - Current

Discussed projects and completed assignments by utilizing email and telephone communication
Maintained consistent work hours to provide responsive service to clients
Wrote and proofread blog and social media posts, website copy and articles
Consulted with editors to shape story and eliminate any errors
Chose cover photography or artwork, selected fonts and arranged designs to attract target readership
Completed accurate and polished formatting in line with publishing standards prior to submission
Wrote pieces and news stories for online publication, coordinating images and layout to ensure proper presentation

Web Content Writer

CNC Web World

Pimpri-Chinchwad, MH

01.2019 - 06.2019

Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content
Man deadlines with efficiency
Completed thorough research into assigned topics in order to write in authoritative and complete manner
Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach
Evaluated project requirements and content standards for each project in order to produce copy in line with creative structure
Customized brand message to reach and capture target audience interest and drive engagement
Produced original, creative content for promotional advertisements and marketing materials
Presented clients with unique copy options based on overall marketing objectives

Entrepreneur

SIA Fashion Concepts

Cumbum, Tamil Nadu

04.2014 - 02.2018

Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Determined business plan, mission statement and vision.
Set company culture, facilitated communication and built cohesion between team members.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels to 50%.

Business Manager - call centre

Buzzworks Business Services Pvt Ltd

Chennai, TN

11.2010 - 10.2011

Manage 16-member team in sales.
Developed inaugural incentive performance plan, motivating staff and achieving 40% increase in sales.
Acquired new customers through improved conversion techniques.
Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
Oversaw and improved sales performance deliveries through efficient coordination of soft skills and sales techniques.
Acquired new customers through improved conversion techniques such as follow up sales calls.
Managed day-to-day business operations, includIng HR , product training, sales strategies for team.
Directed product development efforts using industry-specific tools to increase sales and overall company productivity.

Manager -Mortgages

DAMAC Properties

Dubai, Dubai

01.2007 - 08.2008

Achieved 90% average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
Expanded cross-functional organizational capacity by collaborating with finance and legal departments about common goals.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Communicated best practices among on-site and external personnel to align efforts and goals.
Served as Subject Matter Expert and main point of contact for property .
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Managed client correspondence and tracked records to foster office efficiency.
Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.
Developed and maintained relationships with local and international customers through email communication.
Established and maintained positive work environment to enhance retention and productivity.
Cross-trained existing real estate agents in order to maximize team performance.

Mortgage Consultant

Innovations Group

Dubai, Dubai

01.2004 - 05.2007

Summary

Overview

Work History

Freelance Content Writer

Web Content Writer

Entrepreneur

Business Manager - call centre

Manager -Mortgages

Mortgage Consultant

Education

Bachelor of Arts - English Language and Literature

Professional certification in Digital Marketing - Google ads, SEO, SMM

Skills

Timeline

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