Thushara Unni
Assistant Manager Human Resources
Thiruvananthapuram
Summary
HR professional specializing in talent acquisition, employee relations, and welfare with a reputation for efficient administration and management. Proficient in end-to-end recruitment processes, from sourcing to onboarding, with a talent for identifying top candidates. Skilled in resume screening and conducting insightful interviews to match candidates with organizational needs. Committed to fostering positive employee relationships and creating a supportive work environment. Ready to utilize strategic thinking and interpersonal skills to drive organizational success. Diligent HR professional with a strong background in human resources management, adept at implementing employee engagement programs and streamlining recruitment processes. Demonstrated expertise in conflict resolution and talent development.
Overview
18
18
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work History
Assistant Manager - HR
Pinnacle Software and Services Pvt.Ltd.
06.2022 - Current
- End‑to‑End Recruitment
- Proficiently handle every aspect of the recruitment process, from sourcing candidate profiles to scheduling interviews, ensuring a smooth and efficient journey for both candidates and hiring managers.
- Employee on-boarding and exit formalities
- Oversee the smooth transition of new employees into the company and ensure proper procedures are followed during employee departures.
- Employee engagement
- Implement employee engagement surveys and focus groups and prepare an action plan to address employees' concerns Provide support for site‑specific events and cultural festivals.
- Address the concerns and issues of employees.
- Performance Management
- Implementing performance management systems to track employee performance, conducting performance reviews, and providing feedback to employees. This may also involve identifying training and development needs to enhance employee performance.
- Compensation and Benefits
- Managing compensation and benefits programs for employees within the zone, ensuring competitive pay structures and benefits packages to attract and retain talent.
- Training and Development
- Identifying training needs within the zone and coordinating training programs to develop employee skills and capabilities. This could involve both internal training initiatives and external training resources.
- Employee relations
- Handling employee relations issues such as grievances, conflicts, and disciplinary actions. This includes ensuring compliance with company policies and relevant labor laws.
- Strategic HR Planning
- Developing HR strategies aligned with the company's overall goals and objectives, and ensuring that HR initiatives support business growth in the Trivandrum zone.
- Data Organization Expertise
- Utilize Google Sheets to meticulously maintain and update candidate information, ensuring our talent pipeline remains robust and current.
- Grievance Handling and Redressal
- Establishing a grievance policy that specifies the steps employees must take in order to file their complaints.
- Handling daily queries related to policies, interpersonal factors such as superiors/peers' conflicts, team dynamics, wages, career development, and projects.
- Setting up a grievance committee.
- Addressing and resolving conflicts in a timely, fair, and equitable manner depending on the nature and severity of the issue.
- Performance Evaluation Expertise
- Implement and conduct comprehensive performance evaluation processes, providing valuable feedback to employees and managers to drive continuous improvement and goal attainment.
- Payroll Administration Proficiency
- Assisting senior HR to efficiently manage end‑to‑end payroll processes, including accurate calculation of wages, timely processing of employee payments, and meticulous record‑keeping to ensure compliance with regulations and payroll accuracy.
- Participated in talent acquisition initiatives, effectively filling open positions with qualified candidates in a timely manner.
- Managed payroll administration, ensuring timely and accurate salary disbursements to all employees.
HR Admin
Hamnet Builders and Developers Pvt Ltd
12.2012 - 05.2022
- Acted as the Management Representative for ISO Certification, ensuring HR processes and documentation complied with audit and quality standards.
- Led employee relations initiatives to foster a positive and inclusive workplace; addressed and resolved conflicts and interpersonal issues professionally.
- Handled complex grievance cases, disciplinary matters, and conflict resolution in alignment with legal standards and company policies.
- Partnered with top management to develop and implement HR strategies aligned with organizational objectives and branch operations.
- Monitored employee engagement and morale; initiated branch-level programs and activities to enhance workplace satisfaction and retention.
- Evaluated HR risks associated with operational decisions and proactively advised leadership on mitigation plans.
- Designed, revised, and communicated HR policies and procedures to ensure compliance with labor laws and internal standards.
- Supported performance management processes including appraisals, goal setting, and performance improvement plans in coordination with department heads.
- Acted as a liaison between employees and management to address sensitive issues while maintaining confidentiality and impartiality.
- Ensured compliance with all statutory and regulatory HR requirements, including labor laws, welfare provisions, and safety regulations.
- Coordinated workforce planning, resource allocation, and supported restructuring processes in alignment with organizational goals.
- Represented the branch in HR audits and compliance inspections; ensured timely documentation and closure of non-conformities.
- Reported HR trends, workforce issues, and engagement analytics to senior leadership, aiding strategic decision-making.
- Guided line managers and team leaders in effective people management, employee communication, and conflict resolution.
Executive Secretary to Project Director
Kerala Institute of Medical Sciences (KIMS)
06.2011 - 06.2012
- Secretarial Works
- Travel Arrangements of Directors, Managers
- Admin Co‑ordination
- Site Supervision
- Customer Service
- Office Administration
Project Associate
Kerala State Women's Development Corporation (KSWDC)
10.2009 - 04.2011
- Recruitment In charge
- Student Placement
- Screening resumes and Conducting Interviews
- Management Representative
- Admin Co‑ordination
- Recruitment for Students
- Customer Service
- ISO Documentation
- Office Administration
Senior Executive (Accounts)
Akbar Travels of India Pvt Ltd
07.2007 - 09.2009
- Airline Accounts
- Invoicing And Receipts Of Client
- Assisting the travel desk for the issuance of domestic and international sector ticket issuance
- Supplier And Airline Statement Reconciliation
- Journal entries, Ledger posting
- Balance sheet preparing and Bank Reconciliation
Education
M.B.A. - Marketing
Tamil Nadu Open University
B.com - Income tax law and Practice
M.S.University
Skills
- Communication and Collaboration
- Strong Administration Skills
- Organizational and Time Management
- Training and Development
- Performance Management
- Recruitment and Talent Acquisition
- Employee Relations
- HR Compliance
- Employment Branding and Recruitment Marketing
- Onboarding and Offboarding
- HR Analytics and Reporting
- HR policies and procedures
- Onboarding and orientation
- Employee relations
- Succession planning
Recruitment strategies
Talent acquisition
Workforce planning
Interviewing techniques
Employee engagement
Payroll administration
Leadership development
Payroll coordination
Employee onboarding
Exit interviews
Performance appraisal
Benefits and compensation management
Policy enforcement
Staff management
Human resources operations
Job analysis
Internal communications
Records management
HR guidance
Employee morale management
Policy making and enforcement
Certification
Computerized Commercial Accounting (Using Tally), Data Point Computer Education, 03/01/05
Timeline
Assistant Manager - HR
Pinnacle Software and Services Pvt.Ltd.
06.2022 - Current
HR Admin
Hamnet Builders and Developers Pvt Ltd
12.2012 - 05.2022
Executive Secretary to Project Director
Kerala Institute of Medical Sciences (KIMS)
06.2011 - 06.2012
Project Associate
Kerala State Women's Development Corporation (KSWDC)
10.2009 - 04.2011
Senior Executive (Accounts)
Akbar Travels of India Pvt Ltd
07.2007 - 09.2009
B.com - Income tax law and Practice
M.S.University
M.B.A. - Marketing
Tamil Nadu Open University
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