Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thyra Edgerton

Indianapolis

Summary

Professional registration expert with solid history in ensuring efficient and accurate registration processes. Known for reliability, flexibility in adapting to changing needs, and focus on team collaboration and achieving results. Skilled in data entry, customer service, and problem-solving while maintaining high standard of work.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Private Contractor

Incorp Industries LLC
04.2024 - Current
  • Assisted in loading and unloading scaffolding materials, ensuring proper transportation to and from job sites.
  • Maintained a clean work environment, organizing materials and tools for efficient scaffold construction.
  • Supported colleagues during scaffold assembly, providing necessary assistance to guarantee project success.
  • Followed strict safety protocols while working at heights, minimizing risk of accidents on the job site.

Claims Admin Support Specialist

Progressive
06.2023 - 03.2024
  • Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
  • Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.

Material Handler

FedEx
02.2022 - 02.2023
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Registration Specialist

IU Health Methodist Hospital
02.2021 - 07.2021
  • Assisted in training new Registration Specialists, sharing best practices and helping them become proficient in their roles.
  • Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
  • Managed high-volume workloads while consistently meeting deadlines for processing registrations and updating records.
  • Assisted in developing educational materials related to the registration process for both staff members and patients.
  • Managed patient accounts and collections processes for healthcare services.
  • Communicated with patients regarding outstanding balances and payment options.
  • Processed credit card payments over the phone using secure encryption technology.

Front Desk Receptionist

Philipe’s Day Spa
11.2018 - 01.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Dietary Aide

The Hearth at Prestwick
06.2014 - 02.2018
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Education

High School Diploma -

Avon High School
Avon, IN
06.2018

Skills

  • Customer service
  • Documentation accuracy
  • Attention to detail
  • Team coordination and leadership
  • Effective time management
  • Profinet communication

Certification

Notary

  • Notary Public License - Indiana Secretary of State or equivalent authority.

Timeline

Private Contractor

Incorp Industries LLC
04.2024 - Current

Claims Admin Support Specialist

Progressive
06.2023 - 03.2024

Material Handler

FedEx
02.2022 - 02.2023

Registration Specialist

IU Health Methodist Hospital
02.2021 - 07.2021

Front Desk Receptionist

Philipe’s Day Spa
11.2018 - 01.2019

Dietary Aide

The Hearth at Prestwick
06.2014 - 02.2018

High School Diploma -

Avon High School

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Thyra Edgerton