Tiana Johnson
Indianapolis
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
School Bus Driver
MSDLT Transportation
05.2022 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Massage Therapist
Massage Heights
12.2020 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Non Emergency Medical Transport Driver
Sandra Eskenazi Mental Health-Pedigo Clinic
11.2019 - 06.2020
- Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
Sheriff Deputy
Marion County Sheriff’s Office
01.2006 - 11.2019
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
Education
Harrison College/Indiana Therapeutic Massage School
Indianapolis, IN02.2019
Math Major
Arlington High School
Indianapolis, IN06.2002
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Customer-oriented
- Data entry
- Safe driver training
- Background checks
- GPS and route planning
- Active listening
- Critical thinking
- Time management
Certification
- Crisis Prevention and Intervention Training – Crisis Prevention Institute.
- Commercial Driver's License (CDL) - Indiana Department of Motor Vehicles.
- Special Needs Transportation Training – Various authorized providers.
Timeline
School Bus Driver
MSDLT Transportation
05.2022 - Current
Massage Therapist
Massage Heights
12.2020 - Current
Non Emergency Medical Transport Driver
Sandra Eskenazi Mental Health-Pedigo Clinic
11.2019 - 06.2020
Sheriff Deputy
Marion County Sheriff’s Office
01.2006 - 11.2019
Math Major
Arlington High School
Harrison College/Indiana Therapeutic Massage School
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