TIARA BELL
Indianapolis
Summary
Detail-oriented and customer-focused professional with hands-on experience in banking, financialtransactions, account management, and bookkeeping.Currently pursuing a Bachelor's in Accounting with strong knowledge of account reconciliation, paymentprocessing, and financial compliance.Adept at managing sensitive financial data, assisting clients with financial products, and maintainingaccuracy in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Transportation Scheduler
Professional Management Enterprises, Inc.
04.2025 - Current
- Coordinate transport appointments for clients.
- Assessed urgency of appointments for rides outside of scheduling window.
- Handle ride-related inquiries, ensuring seamless assistance for members.
- Maintained positive relationships with members by responding promptly to their requests or concerns.
Customer Advocate
Professional Management Enterprises
06.2024 - 12.2024
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Processed requests for new member insurance cards and verified provider network participation
• Communicated member benefits clearly and accurately to members and providers
• Assisted providers with benefit and eligibility inquiries and prior authorization status
• Updated and maintained accurate member demographic information
• Supported members with balance billing issues and resolution
Patient Service Representative
Community Health Network - Gastroenterology
11.2023 - 05.2024
- Performed patient registration and scheduling in a fast-paced environment with accuracy and efficiency.
- Scheduled appointments and assisted with referrals.
- Ensured compliance with HIPAA regulations through proper handling of confidential patient information.
- Verified and updated changes in patient, physician, or insurance to maintain proper billing.
- Processed payments accurately by verifying insurance coverage and applying copays and deductibles when applicable.
- Balance deposits and credit card transactions at the end of the day.
Release of Information Specialist
CIOX Health
11.2021 - 03.2022
- Processed requests for release of patient information while ensuring compliance with HIPAA regulations and state laws.
- Ensured proper documentation was completed prior to releasing any records.
Insurance Specialist
Rehab Medical
11.2020 - 04.2021
- Followed up prior authorization requests submitted, denials, and payments.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
- Processed eligibility and benefits and authorization requests.
Member Service Associate
Centra Credit Union
08.2019 - 05.2020
- Handled member financial transactions, deposits, withdrawals, transfers, money orders, and checking.
- Advised members on financial services and resolved issues.
- Reached out to prospective customers to sell services.
- Assisted members with information about mortgages, home equities, and auto loans.
Education
Bachelor of Science - Accounting - Auditing/Forensic
Purdue Global
Remote06-2027
Associate of Science - Medical Billing & Coding
Ultimate Medical Academy
Remote03-2024
Skills
- Computer skills
- Customer service
- Microsoft Office Suite
- Patient registration
- Data entry
- Telephone etiquette
- Problem-solving
- Critical thinking
- Insurance verification
- Account management
- Medical terminology
Timeline
Transportation Scheduler
Professional Management Enterprises, Inc.
04.2025 - Current
Customer Advocate
Professional Management Enterprises
06.2024 - 12.2024
Patient Service Representative
Community Health Network - Gastroenterology
11.2023 - 05.2024
Release of Information Specialist
CIOX Health
11.2021 - 03.2022
Insurance Specialist
Rehab Medical
11.2020 - 04.2021
Member Service Associate
Centra Credit Union
08.2019 - 05.2020
Bachelor of Science - Accounting - Auditing/Forensic
Purdue Global
Associate of Science - Medical Billing & Coding
Ultimate Medical Academy
Similar Profiles
Elluri PURUSHOTHAMElluri PURUSHOTHAM
Partnered With Professional Enterprises – DSA of RBL Bank & Bajaj RBL Banks at Professional EnterprisesPartnered With Professional Enterprises – DSA of RBL Bank & Bajaj RBL Banks at Professional Enterprises
Salman Masud ButtSalman Masud Butt
Operations Manager at (MNK Enterprises) Nestle ProfessionalOperations Manager at (MNK Enterprises) Nestle Professional
NICOLE LIVINGSTONNICOLE LIVINGSTON
Case Manager, RN, BSN at Professional Case ManagementCase Manager, RN, BSN at Professional Case Management
Parthu KoradaParthu Korada
Product Owner at Cummins Inc.Product Owner at Cummins Inc.
Shivell LuckettShivell Luckett
Church Pianist at Pathway Baptist ChurchChurch Pianist at Pathway Baptist Church