Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tierra Reynolds

Fort Wayne,Indiana

Summary

Trustworthy and dedicated Cashier/Pharmacy technician with 10 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Amazon Warehouse Worker

Amazon
07.2025 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean, orderly work environment free of hazards.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Direct Support Professional

ResCare
06.2024 - 08.2025
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted disabled clients to support independence and well-being.
  • Transported clients to medical and dental appointments to provide support.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Activity Assistant

Celebrate Senior Living
06.2023 - 07.2024
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Documented preferences and helped develop relevant activities.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Engaged residents through events, small groups, and personal attention.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
  • Scheduled movies, entertainment, and other special events.
  • Provided emotional support and companionship to improve quality of life for residents.

Cashier /Certified Pharmacy Technician

Kroger
04.2013 - 07.2023
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Education

High School Diploma -

Wayne High School
9100 Winchester Rd
01-2013

Skills

  • Loading and unloading
  • Truck processing
  • Shipping and receiving
  • Clear communication
  • Complaint resolution
  • Payment processing
  • Positive and professional
  • Relationship building
  • Dispute resolution
  • Collaboration
  • Customer service
  • Disability awareness

Certification

  • Certified Pharmacy Technician, Kroger - 7 years
  • Adult First aid/CPR/AED certified - Valid until 6/27/2026

Languages

English
Native or Bilingual

Timeline

Amazon Warehouse Worker

Amazon
07.2025 - Current

Direct Support Professional

ResCare
06.2024 - 08.2025

Activity Assistant

Celebrate Senior Living
06.2023 - 07.2024

Cashier /Certified Pharmacy Technician

Kroger
04.2013 - 07.2023

High School Diploma -

Wayne High School
Tierra Reynolds