Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Allen

Indianapolis

Summary

Dynamic operations leader with a proven track record at IU Health,

I am a, Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

21
21
years of professional experience

Work History

Supervisor

IUHMG
11.2018 - Current
  • Assisted team in daily operations, ensuring compliance with safety and quality standards.
  • Supported staff by learning operational processes and tools to enhance workflow efficiency.
  • Participated in training sessions to develop knowledge of equipment and safety protocols.
  • Contributed to maintaining a clean and organized work environment, promoting team productivity.
  • Engaged in problem-solving discussions to identify areas for process improvement within the team.
  • Observed experienced colleagues to understand best practices in task execution and collaboration.
  • Adapted quickly to new responsibilities, demonstrating flexibility in dynamic work conditions.

Practice Operations Asst/Team Leader

IU Health Methodist Hospital
08.2018 - 11.2023
  • Streamlined daily operations by coordinating schedules and managing resources effectively.
  • Enhanced communication across departments to ensure timely project updates and resolution of issues.
  • Developed training materials and facilitated onboarding for new team members, improving integration processes.
  • Implemented process improvements that increased operational efficiency and reduced workflow bottlenecks.
  • Mentored junior staff, fostering a collaborative environment that encouraged professional growth and development.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.

Indiana Navigator Insurance/Administrative Assistant

Health Net/IU Health
06.2008 - 08.2018
  • Led navigation strategy to optimize route efficiency and reduce operational delays with insurance.
  • Trained junior navigators on advanced navigation systems and best practices.
  • Collaborated with cross-functional teams to integrate new technologies for navigation improvements.
  • Increased navigational accuracy by consistently updating and maintaining electronic charts and navigation tools.
  • Achieved significant reductions in navigational errors through rigorous training and adherence to best practices.

Administrative Manager

Crown Health
02.2005 - 05.2007
  • Directed daily administrative operations, enhancing workflow efficiency within the department.
  • Implemented process improvements that streamlined communication and reduced response times for internal requests.
  • Managed budget planning and resource allocation, ensuring alignment with organizational goals and objectives.
  • Led cross-functional teams to execute strategic initiatives, fostering collaboration and achieving project milestones.
  • Oversaw compliance with regulatory requirements, mitigating risks through effective policy implementation and monitoring.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.

Education

No Degree - Emerging Leadership Program

IU Health Methodist Hospital
Indianapolis, IN
06-2021

Associate of Science - Business Administration And Management

Indiana Business College
Indianapolis, IN
05-1999

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Employee motivation
  • Team building
  • Operations management
  • Relationship building
  • Coaching and mentoring

Timeline

Supervisor

IUHMG
11.2018 - Current

Practice Operations Asst/Team Leader

IU Health Methodist Hospital
08.2018 - 11.2023

Indiana Navigator Insurance/Administrative Assistant

Health Net/IU Health
06.2008 - 08.2018

Administrative Manager

Crown Health
02.2005 - 05.2007

No Degree - Emerging Leadership Program

IU Health Methodist Hospital

Associate of Science - Business Administration And Management

Indiana Business College

Similar Profiles

CREATE PROFILE
Tiffany Allen