Tiffany Morgan
Boonville
Summary
Results-driven Grocery Manager with extensive experience in inventory management and customer service. Proven expertise in optimizing stock levels, reducing waste, and enhancing team productivity through strategic training initiatives. Strong communication skills foster collaboration and drive operational excellence.
Overview
18
18
years of professional experience
Work History
Grocery Manager
Fresh Thyme
01.2018 - Current
- Ensured optimal inventory levels, enhancing product availability and customer satisfaction.
- Mentored team members, boosting performance and productivity through targeted training.
- Maximized sales by implementing effective merchandising strategies focused on customer needs.
- Streamlined staff scheduling, improving coverage during peak customer hours.
- Reduced waste and improved sustainability practices across all departments.
- Facilitated cross-department collaboration, enhancing overall store operational efficiency.
Assistant Manager
Wendys Restaurant
08.2016 - 01.2018
- Enhanced operational efficiency by leading cross-functional project teams.
- Conducted workshops and developed training materials to boost team skills.
- Reduced turnaround times through implemented process improvements, increasing overall productivity.
- Aligned schedules and resource allocation with strategic business objectives.
- Monitored cash intake and deposits, improving accuracy and minimizing discrepancies.
- Fostered a positive work environment by building strong relationships with staff.
Management Trainee
SUBWAY®Restaurants
02.2010 - 08.2016
- Ensured efficient service delivery by coordinating daily operations in high-traffic settings.
- Trained new employees on food safety standards and customer service protocols.
- Monitored and managed inventory levels to minimize waste and ensure ingredient freshness.
- Implemented promotional strategies that boosted customer engagement and increased sales.
- Facilitated cross-functional team collaboration to successfully execute store initiatives.
- Analyzed customer feedback to enhance service quality and operational efficiency.
Bookkeeper
Buehler's Fresh Foods
09.2007 - 01.2009
- Ensured timely financial reporting by managing accounts payable and receivable.
- Maintained financial accuracy by reconciling bank statements with company records.
- Processed payroll accurately, verifying hours worked and applicable deductions.
- Organized financial documents through systematic filing systems for easy access.
- Improved document management efficiency by developing structured filing systems.
Education
No Degree - General Studies
Ivy Tech Community College of Indiana
Evansville, INHigh School Diploma -
Boonville High School
Boonville, INSkills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Customer service management
- Training and mentoring
- Safety monitoring
- Workflow planning
- Expense tracking
- Store opening
Timeline
Grocery Manager
Fresh Thyme
01.2018 - Current
Assistant Manager
Wendys Restaurant
08.2016 - 01.2018
Management Trainee
SUBWAY®Restaurants
02.2010 - 08.2016
Bookkeeper
Buehler's Fresh Foods
09.2007 - 01.2009
No Degree - General Studies
Ivy Tech Community College of Indiana
High School Diploma -
Boonville High School