Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Reedus

Indianapolis

Summary

Clinical systems professional prepared to contribute expertise in healthcare technology and systems integration. Proven track record in improving system functionality and supporting clinical staff through training and troubleshooting. Focuses on team collaboration and adaptable to evolving healthcare environments, ensuring reliability and robust performance.

Overview

23
23
years of professional experience

Work History

Clinical Analyst

Marathon Health
07.2021 - Current
  • Resolve complex technical issues related to clinical systems through effective troubleshooting techniques and root cause analysis methods.
  • Provide ongoing support and guidance to users, fostering a culture of continuous learning within the organization.
  • Translate customer requests into software application solution specifications, appropriate to assigned tasks.


Systems Analyst

Ascension Health
12.2014 - 07.2021
  • Analyzed system requirements to enhance application functionality and user experience.
  • Collaborated with cross-functional teams to identify process improvements and optimize workflows.
  • Enhanced system efficiency by identifying and resolving complex technical issues.
  • Dedicated to leading detailed IT investigations and developing resources for technology management based on organizational expectations.

Senior Reimbursement Specialist/Trainer

Ascension Health
01.2008 - 12.2014
  • Managed complex reimbursement processes, ensuring compliance with regulatory requirements and company policies.
  • Developed training materials for new staff and existing staff, fostering knowledge transfer and improving team performance.
  • Implemented quality assurance measures to maintain the integrity of internal processes and procedures.
  • Completed Special Projects
  • Team Support as needed

Reimbursement Specialist

Ascension Health
01.2008 - 01.2009
  • Reimbursed Insurance & Self Pay Payments
  • Conducted audits of patient accounts to identify errors or inconsistencies that could impact timely reimbursements.
  • Improved reimbursement processes by analyzing and resolving payment discrepancies.

Cash Poster

St. Vincent Health
06.2005 - 06.2007
  • Processed credit transactions efficiently, ensuring accurate posting to patient accounts.
  • Posted Insurance Payments, Contractual Adjustments and Denials to patient accounts
  • Resolved discrepancies in payments by conducting thorough account reconciliations.
  • Collaborated with billing team to streamline payment posting procedures and enhance workflow.


Office Assistant/Biller

St. Vincent Health
06.2002 - 06.2004
  • Developed and maintained filing systems, enhancing document retrieval processes and organizational efficiency.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.

Education

Bachelor of Science -

Regent University
Virginia Beach, VA
05-2019

Associate of Science -

Harrison College
IN
05-2016

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Reliability
  • Electronic health records
  • Self motivation
  • Analytical thinking

Timeline

Clinical Analyst

Marathon Health
07.2021 - Current

Systems Analyst

Ascension Health
12.2014 - 07.2021

Senior Reimbursement Specialist/Trainer

Ascension Health
01.2008 - 12.2014

Reimbursement Specialist

Ascension Health
01.2008 - 01.2009

Cash Poster

St. Vincent Health
06.2005 - 06.2007

Office Assistant/Biller

St. Vincent Health
06.2002 - 06.2004

Bachelor of Science -

Regent University

Associate of Science -

Harrison College

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Tiffany Reedus