Tiffany Rico
Gary
Summary
Highly-motivated bilingual employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Receptionist
Quality Inn
Hammond
11.2025 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed phone calls, directing inquiries to appropriate departments to ensure timely resolution.
- Ensured guest satisfaction by accurately scheduling and confirming reservations.
- Processed reservations and cancellations using hotel management software, enhancing guest satisfaction through accurate handling.
- Performed data entry tasks into various computer systems, maintaining up-to-date and accurate records.
Restaurant Manager
Tycoon Flats
San Antonio
06.2021 - 08.2024
- Oversaw recruitment, hiring, onboarding, training, and scheduling to build a skilled and efficient team.
- Developed staff schedules to optimize coverage during peak hours and events.
- Managed inventory levels and coordinated supply orders to ensure uninterrupted stock availability.
- Ensured compliance with health and safety regulations in food handling practices.
- Maintained accurate records of sales transactions and daily shift reports to support financial tracking.
Education
High School Diploma -
George W. Brackenridge High School
San Antonio, TX05-2020
Skills
- Bilingual
- Data entry
- Customer relationship management
- Effective communication
- Strategic planning
- Telephone skills
- Clerical support
- Data analytics
Languages
Spanish
Native/ Bilingual
Timeline
Receptionist
Quality Inn
11.2025 - Current
Restaurant Manager
Tycoon Flats
06.2021 - 08.2024
High School Diploma -
George W. Brackenridge High School