Tiffany Scharring-hausen
Indianapolis
Summary
Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
RBT
Centria Autism
Indianapolis, IN
07.2025 - 01.2026
- Implemented individualized treatment plans to enhance client engagement and skill development.
- Monitored client progress and documented behavioral data for analysis and reporting.
- Collaborated with multidisciplinary teams to optimize intervention strategies and improve outcomes.
Shift Supervisor
Starbucks
Indianapolis, IN
05.2016 - 07.2025
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Enhanced team performance through effective scheduling and workload distribution strategies.
- Resolved customer complaints promptly, fostering a positive store atmosphere and loyalty.
- Collaborated with management to develop promotional strategies that increased sales during peak hours.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Driver/customer support
Market Wagon
Indianapolis, IN
08.2018 - 09.2020
- Delivered products efficiently, ensuring timely arrival at customer locations.
- Maintained accurate records of deliveries and vehicle inspections for compliance.
- Navigated routes effectively, optimizing travel time and fuel usage.
- Collaborated with team members to enhance delivery processes and customer satisfaction.
- Trained new drivers on safety protocols and operational procedures for improved performance.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
CNA - Certified Nursing Assistant
Glen Elston Nursing Home
Chicago, IL
08.2015 - 11.2015
- Provided direct patient care, assisting with daily living activities and personal hygiene.
- Monitored patients' vital signs and reported changes to nursing staff promptly.
- Assisted in maintaining a clean and safe environment for residents.
Cashier/Cook
Wendy's
Chicago, IL
06.2012 - 08.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with inquiries, ensuring positive dining experiences.
- Collaborated with team members to optimize workflow during peak hours.
CNA - Certified Nursing Assistant
Right at Home
Chicago, IL
06.2010 - 05.2012
- Assisted clients with daily living activities, med reminders, meal preparation, light house keeping, and companionship.
Certified Nursing Assistant (CNA)
CNA
Bloomington, IN
04.2009 - 02.2010
- Assisted clients with daily living activities, med reminders, meal preparation, light house keeping, and companionship.
HHA
Rosegate Commons
Indianapolis, IN
04.2007 - 10.2008
- Assisted clients with daily living activities, med reminders, meal preparation, light house keeping, and companionship.
Residental Living Instructor
Cardinal Services Inc
New Castle, IN
10.2006 - 04.2007
- Assisted clients with daily living activities, med reminders, meal preparation, light house keeping, and companionship.
Cook/Cashier
Pizza King
New Castle, IN
10.2005 - 10.2006
- Prepared and cooked a variety of pizzas following standard recipes and quality guidelines.
- Maintained cleanliness and organization in kitchen areas, adhering to health and safety regulations.
Education
Some college - Nursing
Ivy Tech Community College
01.2012
Skills
- Customer service
- CNA
- Healthcare
- Cashier
- Shift Supervisor
- Food Service
- Caregiving
- Home Care
- Vital Signs
- Discrete trial training
- Registered behavior technician (RBT)
Certification
- First Aid
- CPR
- RBT
Personal Information
- Authorized To Work: US
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
RBT
Centria Autism
07.2025 - 01.2026
Driver/customer support
Market Wagon
08.2018 - 09.2020
Shift Supervisor
Starbucks
05.2016 - 07.2025
CNA - Certified Nursing Assistant
Glen Elston Nursing Home
08.2015 - 11.2015
Cashier/Cook
Wendy's
06.2012 - 08.2015
CNA - Certified Nursing Assistant
Right at Home
06.2010 - 05.2012
Certified Nursing Assistant (CNA)
CNA
04.2009 - 02.2010
HHA
Rosegate Commons
04.2007 - 10.2008
Residental Living Instructor
Cardinal Services Inc
10.2006 - 04.2007
Cook/Cashier
Pizza King
10.2005 - 10.2006
Some college - Nursing
Ivy Tech Community College