TIFFANY L. ROSE

• Prepares Materials/Media for Specimen Collection and Microbiological testing

Handles distribution of hard-copy patient test reports and external clinics while

investigating and resolving issues with reports

• Operates and maintains equipment according to standard operating procedures

• Adheres to schedules and laboratory quality control policies

Technical consultation with internal customers and the general public to provide

access to Public Health Department and Laboratory services

•A resource to individuals within and outside of the laboratory to resolve technical

issues

•Leads and assists efforts to implement solutions and improvements within and

outside department

• Oversees all inventory within laboratory

This includes updating inventory logs, ordering inventory, imputing inventory and

coordinating with other team members on product logs

• Fulfills sample accessioning duties in laboratory services area

• Performs visual inspection and orders QC testing through LIMS

• Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributes to the development of policies.
• Sourced and screened candidates for varies roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
• Conducted telephone and in-person interviews to assess candidate experience and qualifications.
• Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
• Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
• Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
• Collaborated with hiring managers to determine job requirements and understand departmental needs.
• Responsible for maintaining contract workforce, including but not limited to; working with vendor agency, securing proper badging and access levels and document tracking
• Maintains working knowledge of state and federal legislation/regulations including labor laws, etc
• Maintains listing of current licenses/certifications as required by regulatory bodies, validates license and/or degree of new employees, and maintains monthly compliance as necessary
• Serves as a liaison to the Talent Acquisition Consultant and Talent Acquisition-RN as it relates to candidate, hiring manager and department inquiries
• Implemented and supervised orientation procedures for new hires.
• Facilitated criminal background check process for new hires.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Conducted exit interviews with terminated employees.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Assist in administering benefits, compensation, and employee performance programs.
• Respond to employment verifications and unemployment claims
• Helps manage aspects of the various leave of absence programs such as FMLA, short-term disability, long-term disability, workers compensation, medical, personal, unpaid, education, and military leaves.

• Prepares lab for daily operations, including stocking materials, equipment, safety, cleanliness, and related areas
• Supports analytical testing process using standard lab support knowledge in collection and review of conditions, including preserving samples, completing sample preparation, documenting, and communicating results
• Picks up, transports, and maintains results, samples, documents, materials, and other items as needed
• Disposes of laboratory materials and samples using well established guidelines and instructions
• Reviews, completes, and processes standard degrees of logs, documents, databases, and related materials and information
• Supports in departmental functions compliant to rules, regulations, and guidelines
• Support in researching issues and recommend solutions
• Ability to multitask in fast paced environment
• Knowledge of testing for Biochemical Oxygen demand and Carbonaceous Biochemical
• Oxygen demand in wastewater samples
• Ability to work overtime to finish processing of tests and go over analytical data
• Evaluated final products to verify compliance with work orders and detect defects.
• Moved completed products from machines and onto conveyors, transferring to next work area for additional processing.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Recorded test results using variety of chemistry-specific software programs.
• Tracked experimental results, coordinated data reviews and produced detailed reports.
• Assessed organic and inorganic compounds to identify chemical properties.
• Handled chemicals such as nitric acid, sulfuric acid and hydrofluoric acid using strict safety protocols.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Understands and performs to all applicable regulatory and compliance requirements
• Ability to identify various testing done
• Accurately sort and spin specimen then send to designated machine
• Aliquot specimen into testing tubes with sterile tools
• Supports customer inquiries via phone and lab information system
• Maintains organization of departmental records, as needed
• Assist in educating fellows, residents, students, and visitors to laboratory Pickup of specimens and transport them to laboratory for testing meeting customer expectations
• Accession and barcodes specimens
• Perform kit testing according to manufacturer's specifications and SOPS
• Assist lab Technologists as needed
• Retrieve and check specimens against pending list
• Document and resolve any specimen discrepancies
• Monitor inventory, requisition supplies prior to depletion, stock and maintain laboratory supplies
• Operate, clean, and sterilize laboratory equipment, glassware, and instruments
• Maintain clean workstation in area.
• Maintain confidentiality of sensitive information concerning patients, physicians, employees, clients, vendors, and company.
• Maintained safe, tidy and organized laboratory environment for accurate test results.
• Maintained documentation on tests performed in lab.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Performed testing and quality control using approved laboratory procedures and instrumentation.

• In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect
• In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process
• Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety
• Ensures donation process is efficient and adjusts when necessary to make the process a positive experience for the donor
• Educate new donors on the use of therapeutic products made from donated plasma
• Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor
• Ensures that all donor questions are answered timely accurately and professionally
• Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.6
• Uses Personal Digital Assistant (PDA) to record incidents that occur during the apheresis process, such as machine alerts and alarms, volume variances and donor adverse events
• Prepare Laboratory specimens for analysis and testing
• Required to respond to and resolve complex equipment alarms or donor issues
• Troubleshoots equipment failures
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs)
• Understands the policies and procedures associated with hyper immune programs at the center if applicable. 15
• Maintains a clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed
• Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures
• Promotes safety in all actions
• Secures confidentiality of all personnel, donor and center information
• Stands for 100% of time.

• Cash out retail items and customer services
• Stock and clean. Clean up before and after every Salon service.Open and close store based on company policy
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Onboarded new employees with training and new hire documentation.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Handle cash drawer: balance and prepare deposits for change and accounting for the store's income
• Follow State Board regulations of sanitation
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Sourced candidates to identify and attract potential candidates for open positions.
• Managed applicant tracking systems to keep recruitment processes organized.
• Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
• Conducted interviews with participants to assess eligibility.
• Adapted interview style to suit needs of position and candidate.
• Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
• Recommended service and product enhancements to improve overall customer satisfaction and boost sales potential.
• Managed administrative aspects of sales by recording inventory, accepting customer payments and inputting daily sales logs.
• Maintained adequate stock of inventory by conducting frequent inventory counts and ordering and receiving salon retail products.
• Handled employee scheduling and coverage needs during business hours.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Created detailed descriptions of salon and spa packages, discounts and facility features to inform customers of offerings.
• Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
• Oversaw salon employee performance, facility cleanliness, and sales.

• Cash out retail items and customer services
• Stock and clean
• Clean up before and after every salon service
• Maintains inventory
• Handle cash drawer: balance and prepare deposits for change and accounting for the store's income Cut and style customers hair
• Provide quality customer service while multitasking.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Processed payments, entering sales in register for prompt customer service.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.

• Cash out retail items and customer services
• Stock and clean.Clean up before and after every Salon service.Inventory
• Open and close store based on company policy
• Handle cash drawer: balance and prepare deposits for change and accounting for the store's income
• Follow State Board regulations of sanitation
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Processed payments, entering sales in register for prompt customer service.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Educated customers on products to maximize benefits.