Tiffinie Schneider
Charlestown
Summary
Dynamic Management & Program Analyst with extensive experience at the IRS, specializing in data visualization and project management. Proven track record in developing scalable solutions using Microsoft Power Platform and leading cross-functional teams to enhance operational efficiency. Adept at statistical analysis and client collaboration, driving impactful results in complex projects.
Overview
16
16
years of professional experience
Work History
MANAGEMENT & PROGRAM ANALYST
IRS: Small Business & Self Employed (SB/SE)
12.2021 - Current
- Developed and implemented scalable, efficient solutions to enhance work assignments using Power BI, Power Apps, Power Automate, SharePoint Online, and Dataverse.
- Collaborated with clients to create comprehensive development strategies.
- Conducted initial planning, discovery, development, testing, and deployment of applications.
- Developed and managed multiple simultaneous projects while providing status updates to executives.
- Worked collaboratively with contractors to ensure successful application development amid IT transitions.
- Developed and maintained comprehensive application documentation for future reference and upgrades.
- Served as the Power BI SME (Subject Matter Expert), which included troubleshooting, consulting, and creating and delivering comprehensive training.
- Developed and managed comprehensive internal data visualizations and analytics.
- Resolved customer inquiries around Power Platform and M365 via the help desk.
- Performed solution migrations to production environments.
MANAGEMENT & PROGRAM ANALYST
IRS: Large Business & International (LB&I)
12.2014 - 12.2021
- Performed various analytical and statistical studies related to specific programs and projects within the IRS to resolve very complex data problems that required in-depth statistical and subject-matter knowledge.
- Responsible for the initiation, planning, and implementation of all aspects of my practice area reporting, and analytics.
- Prepared the action plans and schedules for all phases of the projects, both short- and long-range, and ensured the project plans were consistent with goals and policy.
- Defined the methodology and procedures used for the reporting, wrote the reports, and validated the results independently and unsupervised.
- Identified shortcomings and potential issues within our programs using large datasets, briefing my findings to staff and executives.
- Conducted in-depth analyses of project data to provide the details needed to evaluate the impacts of our initiatives, as well as the impacts these programs had on employee workload.
- Produced visual products used across the practice area, and in some cases beyond, for planning, oversight, monitoring of inventory and resources, dollars, and measuring our overall impact on the organization.
- Conducted in-depth reviews and analyses of all studies and reports to ensure the reasonableness and accuracy of all data provided.
- Met with senior managers and executives to constantly define the overall goals of our programs and projects, and provide updates as to our progress and contributions.
- Prepared Executive Compliance Briefings for our Industry Director and Director of Field Operations.
- Prepared a monthly staffing and resource allocation analysis to monitor the resources needed to accomplish the goals of each project and program.
- Served as the Business Objects SME, and assisted with service-wide joint projects to develop required reporting, and troubleshoot existing problems in reporting.
- Developed visual dashboard products and combination reports to streamline our reporting.
- Led several project teams related to data control and reporting, to include a new training initiative educating the field on the importance of accurate data input and the relation to analytics.
- Presented quarterly training on our internal systems, and wrote all training materials and job aids.
- Addressed large-scale data inquiries requiring development of new reporting methods.
Examination Technician
IRS: Large Business & International (LB&I)
07.2009 - 12.2014
- Assisted in planning and conducting audits of taxpayers.
- Maintained confidentiality of company information obtained in audit assignments.
- Researched applicable Internal Revenue Codes to maintain adherence.
- Supported revenue agents by providing insights and information derived from conducting extensive research into taxpayers.
- Reviewed taxpayer records and documents to ensure the accuracy of reporting.
- Maintained all internal documentation and relevant data systems for assigned cases.
- Monitored cases in the pipeline and appropriately assigned them to area Revenue Agents.
Education
Bachelor of Science - Accounting
Indiana Technical Institute
05-2015
Associate of Applied Science - Architectural Drafting
Louisville Technical Institute
12-2000
Skills
- Data visualization
- Project management
- Power BI
- Power Apps
- Power Automate
- SharePoint Online
- Dataverse
- Statistical analysis
- Application development
- Client collaboration
- Process improvement
- Documentation management
- Training development
- Team leadership
- Problem solving
- Resource allocation
Affiliations
Army combat veteran and mother of two boys. I actively participate in various veteran causes and do volunteer work with our local schools.
Timeline
MANAGEMENT & PROGRAM ANALYST
IRS: Small Business & Self Employed (SB/SE)
12.2021 - Current
MANAGEMENT & PROGRAM ANALYST
IRS: Large Business & International (LB&I)
12.2014 - 12.2021
Examination Technician
IRS: Large Business & International (LB&I)
07.2009 - 12.2014
Bachelor of Science - Accounting
Indiana Technical Institute
Associate of Applied Science - Architectural Drafting
Louisville Technical Institute