TILAK GOWDA
Bengaluru
Summary
Results-driven Office Assistant with extensive experience supporting senior executives and managing administrative functions in fast-paced environments. Proficient in CRM systems and customer service, enhancing operational efficiency. Recognized for strong interpersonal skills and adaptability, promoting a collaborative work culture. Expertise in complex problem-solving, conflict resolution, resource allocation, and schedule management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
BBMP - Revenue Department
Bengaluru
01.2022 - 01.2024
- Maintained accurate records for property tax accounts and managed public inquiries.
- Provided administrative support to revenue team, including document management and reporting.
- Ensured timely service delivery through consistent follow-ups with stakeholders.
- Assisted citizens with payment processes and navigation of the system.
Office Assistant (Banking Processes - Kotak Mahindra & SBI)
Teleperformance Global Services Pvt. Ltd.
Bengaluru
01.2021 - 01.2022
- Handled customer queries and ensured high-quality support.
- Managed CRM (Salesforce) entries for lead generation and tracking.
- Prepared monthly performance and sales trend reports.
- Coordinated with cross-functional teams to meet service delivery timelines.
Education
Bachelor of Commerce - Banking And Finance
Soundarya Institute of Management And Science
Bengaluru Karnataka08-2021
Some College (No Degree) - Statistics
Soundarya Composite PU College
Bengaluru KarnatakaSome College (No Degree) -
Sree Ram Public School
Bengaluru KarnatakaSkills
- CRM (Salesforce)
- Team Leadership
- Time Management
- Communication & Interpersonal Skills
- Adaptability
- Problem Solving
- Ability to Perform Under Pressure
- Continuous Learning Attitude
- Document management
- CRM software
- Record keeping
Certification
- Excel
- Microsoft Power BI
- MS Office
- Impactful Presentation Skills
- Soft Skills for Industry
Hobbies and Interests
- Learning new skills
- Hiking
- Photography
- Cricket
- Yoga
Languages
- Kannada
- English
- Hindi
- Malayalam
- Tamil
<Enter your own>
- Father's Name: Manjunath R
- Date of Birth: 11/01/00
Timeline
Administrative Assistant
BBMP - Revenue Department
01.2022 - 01.2024
Office Assistant (Banking Processes - Kotak Mahindra & SBI)
Teleperformance Global Services Pvt. Ltd.
01.2021 - 01.2022
Bachelor of Commerce - Banking And Finance
Soundarya Institute of Management And Science
Some College (No Degree) - Statistics
Soundarya Composite PU College
Some College (No Degree) -
Sree Ram Public School
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