Tilak R

• Lead a high-performing Accounts Payable team of 21 members across Asia, Europe, ANZ, and Nordic regions.
• Successfully transitioned and stabilized AP and Vendor Master Data (VMD) processes to India within a short timeframe.
• Oversaw end-to-end knowledge transfer (KT) for all team members, ensuring operational continuity and minimal disruption.
• Completed yearly audits for the AP function with full compliance and zero major findings.
• Designed and implemented process taxonomy and facilitated SOP signoffs to standardize operations across geographies.
• Mentored and transitioned two team leads into leadership roles, supporting their growth and team management capabilities.
• Established strong stakeholder engagement across countries to identify pain points and drive actionable solutions.
• Introduced internal audit checkpoints within the AP process to enhance accuracy and compliance.
• Spearheaded employee engagement initiatives, fostering a collaborative and positive work culture.
• Conduct and review Monthly Business Reviews (MBRs) to monitor process health and identify improvement opportunities.

• Supervised AP team operations, resolved personnel issues, and supported employee development.
• Managed daily invoice inflow, work allocation, and approved payment proposals and cash forecasts.
• Reviewed and validated vendor master changes and monthly GL reconciliations.
• Oversaw monthly closing governance and ensured timely submission of deliverables.
• Submitted KPI/CPI SLA reports and RCA for SLA misses; maintained escalation logs.
• Prepared and submitted US tax reports (1099 & 1042) and supported quarterly reviews.
• Led client meetings to review KPIs and drive process improvements.
• Trained new team members and documented processes for new projects.

Transition Project 1 – Singapore AP (Feb 2018 – Mar 2019)

• Led AP process transition from Singapore to India as part of cost reduction and finance transformation.
• Collaborated with Singapore corporate and cross-functional teams to align on expectations.
• Managed vendor queries within SLA and oversaw daily team operations.
• Self-learned Coupa to streamline non-PO invoice inflows.
• Participated in global Coupa roadshow to share and resolve process constraints.

Transition Project 2 – North America AP (Apr 2019 – Feb 2022)

• Key contributor in transitioning North America AP processes.
• Supported onboarding of 13-member team, served as SME, and reported to team lead.
• Proficient in SAP VIM OpenText and exception handling.
• Reviewed and posted chargebacks for faulty vendor deliveries.
• Performed monthly reconciliations for AP balance sheet and GRIR accounts.
• Monitored aged vendor items, debit balances, and intercompany reconciliations.
• Submitted accruals for unposted invoices and prepared intercompany confirmations.
• Handled vendor/business escalations with timely resolutions.
• Prepared and submitted 1099 and 1042 US tax reports.

• Analysed corporate expenses, verified invoices, ensured approvals, and processed payments in SAP while preventing duplication and ensuring compliance with payment terms.
• Handled customer/vendor reconciliations, posted various accounting entries including prepayments and asset invoices, created and settled assets in SAP, and ran depreciation reports.
• Responded to stakeholder queries, supported quarterly/yearly audits, prepared managerial reports, performed GL reclassifications, and collaborated with local accountants for smooth operations.

• Handled customer queries related to utility supply, billing issues, and provided account statements and debt resolution guidance.
• Generated and reversed utility bills based on consumption, processed credit refunds, and applied dunning procedures as per business terms.
• Ensured accurate account updates and supported customers in managing outstanding balances through tailored advice.