Tilak Krishna Krothapalli

Over 7 years of diversified experience in planning, developing manual and automated test cases, and extensive knowledge of test planning, test design, test execution, and defect reporting and tracking. Good knowledge of Selenium WebDriver architecture. Expertise in designing Automation Test Cases, as well as in Functional, System Integration, and Regression Testing. Strong experience in automating web application testing using Selenium WebDriver with Java, Cucumber, TestNG framework, POM, Extent Reports, and Maven. Experience with the Hammer OD tool for automating call flows of the IVR process. Developed test scripts to implement features, test scenarios, and step definitions for BDD (Behavior Driven Development) using Cucumber (Gherkin format). Good debugging knowledge, analyzing test results, reporting, tracking, and defects. Experience with all levels of testing, i.e., Integration, Regression, Smoke, Sanity, Functional Testing, System Testing, and UAT. Knowledge of API Automation Testing. Knowledge in Azure and Jenkins for implementing Continuous Integration (CI) and Continuous Development (CD) processes. Contributed to developing frameworks like Serenity BDD. Performed database testing and data validations using JDBC. Ability to be creative and take self-initiatives in the learning process. Handling daily calls with the client, and updating information across the team.

Collaborated with development, product, and UX teams to ensure comprehensive test coverage and early identification of potential issues, regularly provided feedback on product features, and participated in requirements review meetings

• Recognized for advocating for and introducing best practices for test case management and defect tracking within JIRA, significantly improving team productivity and transparency
• Delivered internal workshops on test automation frameworks (e.g., Selenium, TestNG) and CI/CD integration, enabling the team to automate 80% of regression tests, improving release cycles

• GEN-AI Infosys Certified
• REST-Assured Infosys

• 1. IVR Telephony (Jan ‘2025 to Present)

Tools: Java, Selenium, Test NG, AWS, Dynamo DB, Quicksight, Eclipse, Jira, GITLab, Confluence, UFT

Description: Telephony IVS is teleservices module of NatWest handling various lines through the routing profiles and queues for handling customer queries and connect to various departments via specified lines of connect. The application is handled and log with help of Amazon connect and AWS.

2.  CMS Mortgage System  (Jan ‘2022 to Dec ‘2024)

Tools: Java, TESTNG, Serenity, Selenium, Oracle 11g, Jira, Confluence, Agile, Kanban, Maven, GITLab, IntelliJ, PostMan

Description: NatWest is a banking group where it provides services like Retail Banking and Private Banking to achieve its customer’s financial goals by handling their day-to-day expenses and providing digital services to its clients. NatWest also provides services to their clients in trading, financing, risk management and transaction banking etc.

3. Educational Management System  (Sep ‘2020 – Dec ‘2021)

Tools: Agile, Jira, Cucumber, TestNG, Maven, Eclipse, Swagger UI, Selenium, Java, DBeaver, Git, Jenkins

Description: Educational Management System is a centralized tailor made application which best suits for different educational institutions. This application provides a single point solution for all institutions. Important key features of this project are Academic Management (All Types of Progress reports), Finance Management, Account Management, Transport Management, Smart card Attendance Management, Employee Payroll, Students and Employees data Management. Personalized Dashboards for Admin’s, Teachers, Parents and Students. Maintenance of Ledger book and Bank Statements. Parent can pay wards fee through Mobile App itself. Regarding security, this application is made fool proof by having Hierarchical based approval system and OTP system for deletion of records.

4. IMS Easy (Sep ‘2017 – Aug ‘2020)

Tools: Java, JSP, Struts, MySQL, Selenium, Java Script,  Maven, Log4j, Eclipse, TestNG.

Description: IMS Easy is a secured web based interactive application which will manage educational institute administration in order to track year’s wise of information with more user friendly. It also helps the management for sending required info to parents. Parents can login and check their children's up-to-date records at any time. It is a gate way between management and parents

· Student Management Functionality

· Office/Staff Functionality

· Parental Functionality

· Internal Communication between above portals