Tina Bansod

• Managing 50 luxury rooms with suites in a pre-opening property opened in 2024.
• Coordinated project handover, ensuring seamless transition to operations
• Achieved 98.6% (July 2025) and 99% (March 2026) Housekeeping LQA scores
• Conducting detailed room and public area inspections to maintain brand standards
• Driving team engagement through structured training initiatives
• Ensuring high guest satisfaction through consistent service excellence

Additional Responsibilities (Room Division & Butler Services):

• Supporting Room Division operations in coordination with Front Office
• Managing room inventory, occupancy planning, and readiness
• Coordinating with Engineering for preventive maintenance and upkeep
• Handling VIP guests, preferences, and personalized services
• Driving guest feedback scores and maintaining LQA standards
• Supporting budget control, cost management, and resource planning

• Managed 777-room inventory across multi-property operations
• Enhanced guest engagement, resulting in improved Guest Voice positive feedback scores
• Led team management, staffing, and training initiatives
• Controlled costs while supporting budget planning initiatives
• Ensured preventive maintenance coordination for smooth operations
• Oversaw handover of renovated floors, ensuring seamless transition to operations

• Played a key role in the Accor mega project (65,000 rooms) by overseeing the management of 1,500 rooms as Executive Housekeeper.
• Oversaw 15 properties, ensuring consistent housekeeping standards across villas and serviced apartments
• Led pre-opening operations and property handovers to ensure smooth transitions
• Managed recruitment, training, and team deployment at large scale
• Managed OS&E procurement and full housekeeping setup, establishing operational readiness for properties
• Directed day-to-day housekeeping operations maintaining brand standards
• Executed decommissioning processes, facilitating smooth transitions and minimizing disruption

• Managed 217-room inventory, overseeing complete housekeeping operations
• Led department functions including team management and daily operations
• Supervised in-house laundry operations ensuring quality and efficiency
• Implemented cost control and minimization strategies
• Ensured strict adherence to COVID protocols and safety procedures
• Supported budget planning and resource optimization

• Managed 146-room inventory with full operational responsibility
• Led planning and organizing of housekeeping functions
• Oversaw laundry and linen management
• Supported Room Division budget preparation and control

• Managed 345-room inventory in a combo property
• Played a key role in pre-opening operations
• Conducted snagging of rooms and public areas to ensure quality standards
• Handled OS&E handover from project team
• Led hiring, planning, organizing, staffing, and training
• Supervised in-house laundry operations ensuring efficiency and quality

• Managed housekeeping operations for a 156-villa luxury resort spread across 23 acres
• Assisted the Executive Housekeeper in daily operations and team coordination
• Oversaw equipment maintenance, store & supply inventory, and lost & found management
• Ensured timely repairs, replacements, and accurate departmental documentation and reports
• Strengthened inter-departmental coordination to enhance overall guest experience

• Worked in a luxury 5-star property with 537 rooms and suites
• Handled all shifts including desk operations and night shifts
• Conducted daily inspection of 80–100 rooms to ensure guest readiness
• Managed VIP room checks, deep cleaning, and guest communication
• Supervised back-to-back shift operations and team coordination
• Maintained high standards of cleanliness and overall hotel presentation
• Implemented inventory control systems to minimize waste and manage supplies efficiently

• Worked in a 320-room luxury Hilton combo property with high brand standards
• Maintained exceptional quality standards through detailed room inspections
• Achieved strong positive guest feedback and satisfaction scores
• Conducted training and development of associates to enhance performance