Tina Bhadekar

Implementation & Customization:

Successfully managed the implementation of banking solutions for cooperative banks and customization for 7 other banks.

• User Acceptance Testing (UAT) & Migration: Led the UAT phase and managed migration-related activities, and ensured smooth transitions.
• Stakeholder Collaboration: Coordinated closely with technical teams to develop and deliver solutions, preparing Functional Documents and Business Requirement Documents (BRD). Determined whether these were change requests or the development of new features, effectively negotiating the scope of work and required efforts with the users.
• Requirements Management: Acted as a liaison between business users and technical teams to ensure clear understanding and accurate delivery of project requirements.
• Quality Assurance: Oversaw testing of developed solutions, ensuring they met project specifications and client expectations.

Annual Maintenance Contracts (AMC) Management:

Enforced strong project governance by sharing updates and KPIs with stakeholders, ensuring alignment, and managing project risks.

• Leadership in AMC Oversight: Managed AMCs for 7 banks, ensuring service delivery as per agreed Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs).
• Issue Resolution: Maintained TAT by coordinating with the development and support teams for troubleshooting efforts, effectively resolving application issues to ensure minimal downtime and optimal performance.
• Performance Monitoring: Monitored application performance, conducted root cause analysis, and implemented solutions to enhance system functionality.
• Team Development: Fostered team growth by identifying strengths, improving skills, and creating training documentation to elevate team capabilities.
• Process Optimization: Developed and maintained production reports, managed work allocation, and conducted regular reviews to ensure continuous improvement and adherence to benchmarks.

• Strategic Initiative: Led initiatives to explore and develop growth opportunities within the education sector for KTI, driving innovation and strategic expansion.
• Data-Driven Strategic Planning and Execution: Leveraged business intelligence tools to analyze and present opportunities in the educational sector. Formulated and implemented business strategies, continuously monitoring growth metrics, and making necessary adjustments to achieve organizational targets.
• Stakeholder Engagement and Cross-functional Collaboration: Participated in review meetings, followed up on action items, and provided updates on macroeconomic trends, competition, and business practices, ensuring alignment with top management and business group heads.
• Corporate Social Responsibility (CSR) Project Management:Focused on building the CSR business by preparing detailed proposals, managing project tracking, and overseeing billing processes, aligning efforts with organizational objectives.
• Annual Operating Plan (AOP) Management:Prepared and analyzed the Annual Operating Plan (AOP), tracked variances, and monitored key performance indicators, regularly reporting the financial status to senior management.
• Financial Planning and Regulatory Compliance: Prepared weekly budgets, evaluated statutory liabilities (GST, TDS), and ensured timely compliance and report submission, maintaining financial accuracy and regulatory adherence.
• Profitability and Financial Reporting:Managed monthly profitability analysis, MIS reporting, statutory payments, and oversaw the finalization of accounts and statutory audits, ensuring effective financial management and compliance.

• Collaborated closely with authorities and senior management to establish and refine startup processes.
• Developed and managed the Annual Operating Plan, financial projections, and weekly budgets.

• Managed financial planning, budgeting, cash flow, and strategic business planning for various projects.
• Track collection and utilization of facilities, Billing, Work done Expenditure, Cash flow Project wise- Month wise, Statutory details and payments, Labor against work done.

• Led sales operations team and client relationship management for priority clients, achieving business group targets.
• Appointing and managing franchisees & team to ensure that they maintained the desired sales level.

• Managed sales operations, client acquisition for priority clients.
• Managed and Implemented all enquiries for franchisee network, processing application, interviewing and assessing application.

• Managed the sales target in terms of income generated across all the advisory products.