Tina Bhattacharya

Client: HSBC

• Budgeting and Project Financials: Management and Reporting of project budgets, expenditures, and performance to ensure alignment with future strategic objectives of the project
• Governed financials :managed the Finance Model for Multiple programs and supporting the annual cycle and ongoing monthly management for various billable product categories i.e. CTB, RTB, and SSP
• Interlock Financial Management: Managed interlock financial for goverened and non- governed Billable Products and funding received from other sources; conducted resource estimation and profiling; executed the monthly actuals and forecast process and financial reporting
• Resource Management: Time booking and review; facilitated vendor billing support; assisted with Pioneer Tool and GPDM tool management; maintained Teambook for Agile reporting; supported contractor ratings; tracked training and skills.
• Budget approval process, ensuring that the necessary stakeholders (e.g., senior management, finance teams) have reviewed and signed off on the financial aspects of a project before it moves forward.
• Continuous tracking of project expenditures against the approved budget. This includes setting up regular reporting intervals to assess whether the project is on track financially, continuous tracking of project expenditures against the approved budget, takes corrective actions when necessary, such as requesting budget adjustments or realigning project scope to remain within budget.
• Preparation of consolidated financial performance data, like cost performance, expenditure trends, and the overall financial status of the project portfolio.

• Company Overview: Client: HSBC
• Drove efficient and effective WFM Operations Management, implemented best-in-class resource and capacity management strategies, process implementation, and portfolio and stakeholder management for HSBC projects
• Spearheaded workforce planning and management, optimized bench utilization and resource optimization to ensure optimal workforce productivity and efficiency
• Developed and implemented workforce management strategies, leveraged analytics and reporting to drive continuous improvement, while implementing gamification techniques to enhance employee engagement
• Led a team of 3 direct reports, prioritized, planned, assigned, and controlled resourcing, budgeting, and monthly billing cycles, ensuring compliance with SLAs with the client
• Collaborated with business heads and leaders at the client's end to forecast future manpower requirements and designed plans to acquire requisite skills and competencies, driving the long and short-term strategic direction
• Interfaced with functional repartees from the client companies, managed diverse work cultures, assisted their company technical heads in performance appraisals and conflict management, and led multiple teams
• Managed end-to-end recruitment life cycles in various technologies, ensured adherence to processes, and recruited technical experts, business re-engineering specialists, subject matter specialists, program managers, sales, and other roles
• Drove workforce analytics and reconciliation stakeholder management, business and project management, reporting, risk management, people management, recruitment activities, and technology/tools implementation
• Delivered and executed on diverse range topics, including manpower planning analytics, workforce efficiency, workforce process design and standardization, MI, and reporting with MI quality checks
• Administered recruitment strategy, conducted rate and salary negotiations with resources or corporations, ensured recruiting managers worked with their respective onsite markets and teams to produce quality results and achieve set targets, updated internal employee databases, and conducted technical screenings
• Client: HSBC

• Orchestrated CIBS Project Services Support by implementing and delivering supply and demand services, establishing key performance indicators (KPIs), and deploying customer satisfaction processes to measure and monitor the performance of the supply and demand function
• Successfully achieved sourcing, S2P, and expense management goals while collaborating with relevant stakeholder communities to ensure coordination of initiatives from idea conception to post-implementation analysis
• Acted as a liaison between Account Portfolio Manager & Client Relationship Director, providing resource-utilization information, forecasts, and scenarios to enable prediction of under/over allocation of resources and skills shortages and recommending mitigating actions
• Owned the Supply & Demand / Resource Management toolset, including maintenance, annual updates, and back-up routines, monitoring project/program budgets, checking invoices and financial reports
• Prioritized processes and methods on the account and within PSS, allocating resources accordingly, including appropriate and timely escalations in case of supply shortfalls
• Provided leadership development, staffing, and advice & counsel for the business units while ensuring awareness of the end-to-end life-cycle of a Business Change
• Validated and reconciled forecast demand from internal Project Services, Transformation, and Client-Driven Change Projects along with a reconciliation of supply & demand pools with financial forecast processes and mechanisms

• Spearheaded the recruitment of 450 top-tier candidates within a single quarter for Project Cheetah, achieving an impressive surge in testing competency from 400 to 2000 members across diverse locations over a span of only two years, while ensuring a consistently high 30% employee referral rate
• Demonstrated unparalleled staffing prowess as a Global Resource Staffing Professional by impeccably meeting 90-95% of all demands within strict deadlines, successfully maintaining a commendable bench strength of 4%, skillfully ensuring monthly overdue demand under 15%, and ingeniously launching a pioneering 'Graduate Hire Batch' within three months of rigorous training
• Managed resources in India and APAC countries (Indonesia, Malaysia, Philippines, Singapore, Thailand & Vietnam) by liaising with practitioners, PSP, and project teams across various projects until practitioners were deployed and out of the bench list
• Increased utilization targets by deploying non-chargeable bench population to billable roles and coordinating with SAT Leaders and Performance Optimization Professionals to resolve sticky/chronic bench issues, and escalated to IMT Management for resolution.
• 
  

• Company Overview: Survik Software Ltd
• Assisting HR department as an executive in managing End to End Human Resource operations
• Survik Software Ltd