Tina Bhowmik

• Managing the performance and productivity of a team of 40 as a Team Leader. 
• Team specialises in onboarding and employee data management
• Participation in change management
• Handling Conflict Management
• Currently transitioning workday and service now HR module in a new project.
• Trained employees as a process trainer as TTT
• Client handling
• Escalation handling
• Performance management
• Responsible for Workday audit reports and other Miscellaneous reports.
• People Engagement. 
• Handling and maintaining 60,000+ employees records in workday.

Operations

• Managed and created employee data for over 20,000+ employees on entire life-cycle events across all the functions with Deloitte US offices.
• Ensure all Employee Inquiries, Employee Data Management, Recruitment processes are executed accurately as per the service level agreements.
• Serve as SPOC of the team and also act as first level of escalation. Determine if further escalation is required and facilitate appropriate action.
• Handling Vendor related queries.
• Maintain and audit time-sheets for Contractors.
• Process US HR events including on-boarding, enrolling them into benefits, leaves, transfer,provisioning of laptops and departures.
• Run Daily Audit and Payroll Reports.
• Provide accurate and timely information to client and continuously seeks to enhance the service provided to the client.
• Manage the resolution of complex client queries
• Establish , build & maintain effective partnership with Employees, Vendors & Stakeholders.
• Assign work to associates and facilitate clearance of issues by end of day as per priority
• Identifying opportunities to improve processes and increase productivity.
• Transitioned new projects or work when required.
• Transition experience for two ERP tools like Fieldglass and Salesforce.
• Coach and train new joiners
• Preparation of SOPs and updating FAQs.

Engagement

• Conducted and participated in RnR ceremony
• Managed, and Executed various engagement programs
• Plan and participate in various roadshows.
• Coordinating orientation session for new joiners (COP)

Recruitment

• Managed and coordinated recruitment drives.
• Sourced and screened resumes.
• Managed and participated in post offer pursuits.
• Offer Management
• Vendor Management

• Managed over10,000+ Employee Data , using different tools such as SAP HCM, Peoplesoft, Taleo, ImageNow , ITSM and GreatWest Life for our US and Canadian Clients. 

• Employee Lifecycle management- to ensure smooth employee life cycle from hire till exit.

• Offer Audits.

• On-boarding Management

• Candidate interview Management

• Background Check

• Work closely with payroll and onshore HR business partners and recruiters.

• Benefits Management.

• Global Mobility

• Pre-hire candidates in HR system like Taleo and SAP

• Hire candidates in HR system

• Provisioning of laptops of the hired candidates in ITSM

• Sending I9 links to hired candidates

• Benefits Enrollment

• Maintaining Employee data

• Sending out daily on-boarding reports to the recruiters, onshore HR business partners, travel team and other stakeholders

• Produce reports as and when required by onshore HR business partners and other stakeholders.

• Run weekly audit reports

• Provide accurate and timely information to client and continuously seeks to enhance the service provided to the client.

• Preparation of SOPs and updating FAQs.

• Taking care of end to end process in recruitment of employees
• Sharing and educating the consultancy firms/Recruitment partners with the sourcing techniques to get the correct profiles.
• Scheduling interviews with the panel members and collecting feedback.
• Conducting walk-ins.
• Closely working on development needs of business and recommend appropriate solutions
• Driving the performance development process and ensuring completion as per defined timelines and guidelines
• Devising and implementing performance improvement plans.
• Maintaining healthy Employee Relations and organizing regular connect initiatives
• Grievance handling by ensuring timely feedback and liaising with the concerned department.
• Collaborating with senior business management to undertake seamless HR process delivery.
•  Working with candidate exits, extensions and full time conversions.
• Identifying potential attrition cases and managing expectations
• Analysis of resigned and left cases through primary interviews