TINTO JOSEPH

Coordinated nationwide public health programs, including resource allocation and planning.

Managed stakeholder communications and organized workshops, meetings and outreach activities.

· Implemented quality standards and supported documentation for environmental clearance.

Managed administrative operations and collaborated with regulatory bodies

• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Supported human resources functions by assisting with hiring processes and maintaining employee files.
• Collaborated with team members on projects, promoting a positive work environment and increasing productivity.
• Assisted with various administrative tasks, contributing to the overall smooth operation of the office.
• Corresponded with clients through email, telephone, or postal mail.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Collected and distributed messages to team members and managers to support open communication and high customer service.

Kripa Charitable Trust, Kannur, Kerala, India | October 2016 – March 2025

· Provided personal care including bathing, dressing, toileting, and feeding for elderly and disabled residents.

· Supported individuals with dementia, intellectual and physical disabilities in daily activities.

· Designed and implemented activity schedules to promote physical and emotional well-being.

· Collaborated with nurses and physicians to monitor health conditions and report changes.

· Maintained a clean, safe, and supportive environment adhering to infection control policies.

· Built trusting relationships with residents and family members to enhance care outcomes.

· Recorded daily reports and care plans ensuring confidentiality and compliance with regulations.

• Assisted with planning and coordinating day-to-day and special program activities.
• Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
• Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
• Supported planning and coordination of capacity Building program for healthcare professionals program and associated activities.
• Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.