Dynamic Administrative Coordinator with a proven track record in designing and executing administrative systems, procedures, and policies that enhance project efficiency. Demonstrated ability to manage escalating responsibilities while fostering collaboration across departments to achieve successful outcomes. Committed to driving organizational effectiveness through strategic coordination and innovative problem-solving. Adept at navigating complex environments to support overall company goals.
Overview
9
9
years of professional experience
Work History
Study Coordinator – UK & Europe
Leap GeeBee Edtech Private Limited
Kochi
10.2020 - 05.2026
Oversaw comprehensive management of student application processes for UK and Europe.
Assisted students in connecting with counselors and universities. Facilitated communication between students and academic advisors. Supported students in establishing contact with higher education institutions.
Reviewed and confirmed accuracy of documentation to meet compliance requirements and enhance quality assurance.
Encouraged open dialogue and collaboration, fostering a culture of continuous professional growth within the team.
Coordinated branch activities and conducted performance assessments to ensure operational excellence.
Coordinated study logistics, ensuring compliance with regulatory standards.
Managed participant recruitment and enrollment processes efficiently.
Monitored study progress, identifying issues and implementing timely solutions.
Assisted in training new team members on study protocols and best practices.
Streamlined communication between participants and research team, fostering effective collaboration and data collection.
Branch Manager
Choice International
Kochi, India
06.2019 - 08.2020
Directed branch operations, ensuring compliance with
educational regulations and standards.
Developed strategic partnerships with educational institutions,
enhancing service offerings for clients.
Managed staff recruitment, training, and performance
evaluations to build a high-performing team.
Implemented process improvements that streamlined student
application workflows and increased efficiency.
Streamlined branch processes to enhance productivity and
support customer satisfaction.
Oversaw daily operations of counselors and support staff,
ensuring alignment with organizational goals and standards.
Analyzed market trends and implemented effective admission
strategies to consistently meet monthly and yearly targets.
Advised students on various overseas education pathways,
detailing course selections, university choices, and visa
application procedures.
Coordinated documentation review and follow-up procedures for student applications to enhance operational efficiency.
Analyzed market trends and developed promotional strategies to effectively boost student enrollment.
HR & Admin Coordinator
MAB INTERNATIONAL GROUP
Dubai
07.2017 - 01.2019
Managing and controlling the marketing platform mainly Bayut.com
Handling Phone calls and official emails.
Arranging the clients meeting with director and other sales persons.
Maintaining the salary book and leave records of employees.
Communicating with the clients for their updates.
Handling all other admin responsibilities of the day to day works.
Coordinated project timelines and deliverables, ensuring alignment with stakeholder expectations.
Assisted in developing operational strategies to enhance workflow efficiency across departments.
Intern
MAB International LLC
Dubai
04.2014 - 05.2014
Assisted HR Manager in researching and organizing policies for inclusion in the employee handbook.
Organized and maintained comprehensive records of project documentation to support operational efficiency.
Coordinated front desk services, managing guest interactions and administrative tasks effectively.
Coordinated various administrative and HR activities to ensure effective management of personnel and resources.
Assisted in data entry and management for client projects, ensuring accuracy and organization.
Project and Work Experience
Little Flower Hospital
Angamaly
02.2014 - 03.2014
Conducted outreach to patients for comprehensive data collection, enhancing project accuracy and effectiveness.
Assisted in organizing patient appointments and ensuring smooth discharge transitions for optimal care delivery.
Analyzed patient feedback to identify areas for improvement in hospital service delivery.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
MBA - Operations and Marketing
FISAT BUSINESS SCHOOL
Angamaly
01-2015
B.Tech - Electronics and Communication
PPG INSTITUTE OF TECHNOLOGY
Coimbatore
01-2012
HSC - undefined
ST. THOMAS HSS
Malayatoor
01-2008
SSLC - undefined
ST. JOSEPH’S GHSS
Kalady
01-2006
Skills
Administrative support
Clerical duties
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Flexible and adaptable
Multitasking Abilities
Critical thinking
Informed consent process
Adverse event reporting
Interests
Cooking
Listening Music
Reading
Strategy Games
Extra-curricular activities
Received Certificate for the soft skill Training Programming conducted by the Frahgren Academy. Won prices for sub-district level cultural competitions. Active participant of YRC. Worked as a COMMITTEE MEMBER for a National level management fest, FORUM 2K13 in College. Received Certificate for the soft skill Training Programming conducted by the Frahgren Academy. Won prices for sub-district level cultural competitions. Active participant of YRC. Worked as a COMMITTEE MEMBER for a National level management fest, FORUM 2K13 in College.
Executive Assistant to the Europe Head of Regulatory Conduct and the Global and Europe Head of Transaction Banking Compliance at HSBCExecutive Assistant to the Europe Head of Regulatory Conduct and the Global and Europe Head of Transaction Banking Compliance at HSBC
Site Coordinator• Laboratory Phlebotomist Lead • All of Us/NPH Research Study at UNC-Chapel HILLSite Coordinator• Laboratory Phlebotomist Lead • All of Us/NPH Research Study at UNC-Chapel HILL