Summary
Overview
Work History
Education
Skills
Websites
Projects
Languages
Timeline
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Tipu Sulthan

Tipu Sulthan

Al Mamzar, Dubai. UAE

Summary

Dynamic and results-driven professional with extensive experience in Rolling Stock Maintenance and Engineering at Keolis MHI Dubai Metro, excelling in maintenance management and technical leadership. Proven track record in enhancing fleet reliability and delivering quality assurance through effective job safety assessments. Skilled in MAXIMO and EOT crane operation, with a strong ability to train and mentor junior and technicians.My ability to analyze issues and collaborate with teams enables me to deliver effective solutions, making me a valuable asset to the Department.

Overview

10
10
years of professional experience

Work History

Rolling Stock PIC & Lead Technician

Keolis MHI - Dubai Metro
Dubai
02.2022 - Current
  • Lead preventive and corrective maintenance on Alstom metro trains, ensuring optimal fleet reliability.
  • Act as shift team leader in the absence of the TL, supervising technicians, and coordinating activities.
  • Delivered toolbox talks and conducted job safety risk assessments as per RTA and internal safety protocols.
  • Utilized MAXIMO for creating service requests, managing consumables, man-hours planning, and closing work orders without any dues.
  • Troubleshooting and fault analysis of all the subsystem issues with the help of TCMS data, EVENT logs, subsystem logs, and making a report, closing train access.
  • Carry out major maintenance – filter, brake, and current collector shoe, as well as all subsystems and underframe equipment; suspension shimming, wheel diameter inspection, and VAC function check; pneumatic leak check; and replace the faulty equipment as per the standard of Work Instruction.
  • All replacement activities will be performed only using standard work instructions and calibrated tools.
  • Completed OEM training for performing Alstom train preventive and corrective maintenance.
  • Trained for safety-critical communication with short, clear-cut words.
  • Doing the safety-critical communication with the operation control center for train IN and OUT movement in the depot.
  • Competent for the operation of the Electric Overhead Traveling Crane, and under-floor lifting jig.
  • Delivered the required number of fit trains, even under pressure and hard weather situations (Dubai flood), with zero tolerance for work quality.
  • Train junior technicians on maintenance procedures and safety practices in an effective and practical way.
  • Documented all maintenance activities accurately in maintenance management systems, and specified trackers.
  • Led technical teams to complete repair maintenance within the scheduled timeframe.

SALES AND SERVICE ADVISOR

HP YAMAHA AUTOMOTIVE
02.2017 - 08.2021
  • Worked as a Service Advisor who gave a tailored fit services for customers and gave a best service which they become repeated personal customer.
  • Handled customer's need as well as development in outlet sales which I awarded as a ' Best Conversion Advisor in 2019'
  • Increased the best Value addedservice (VAS) to the customer where simultaneously increase my business Sales revenue
  • Handles 3 main Service Staffs, 5 Sub Technician, and 2 helpers and allocated the job according to their strength and weaknesses
  • Learned a new skill called Negotiation which gave a good improvement in my career
  • Contact: ARUN
  • Service Manager Mobile: +918589997500

SERVICE ADVISOR CUM TECHNICIAN

ROYAL ENFIELD ( INTERPID WORKS)
12.2015 - 01.2017
  • Started my Career as a Service Technician converted my Theoretical known to practical knowledge
  • Familiar with 500 cc and 350 cc engines also understanding different models like Himalaya, Continental GT, Classic and Standard
  • Got a career growth as Final Quality Inspection ( FQI) taking care of final assessment of Serviced Vehicle to ensure a good quality for Customer

SALES EXECUTIVE

PINNACLE NISSAN
Palakkad
08.2015 - 12.2015
  • Started my career as a fresher in the field of Sales and Customer Relationship in a leading automobile outlet
  • Learned skills like Customer handling, Objection handling, Product presentation and Closing of the Sales

Education

DIPLOMA - Automobile

Sree Narayana Guru Polytechnic College
Coimbatore
03.2015

SSLC -

Model High school
Palakkad
03.2011

Skills

  • MS Office
  • Maintenance Management System (MMS), Maximo
  • EOT crane operator
  • Underfloor lifting jig operation
  • Job safety and risk assessment
  • Technical knowledge
  • Wings software
  • AutoCAD
  • Service advising
  • Quality assurance

Projects

Automatic Tyre Inflation System, 06/01/14, 03/31/15, Won the first prize for the best project of the academic year

Languages

  • English, Full Professional Proficiency
  • Malayalam, Native or Bilingual Proficiency
  • Tamil, Native or Bilingual Proficiency
  • Hindi, Full Professional Proficiency
  • Urdu, Full Professional Proficiency

Timeline

Rolling Stock PIC & Lead Technician

Keolis MHI - Dubai Metro
02.2022 - Current

SALES AND SERVICE ADVISOR

HP YAMAHA AUTOMOTIVE
02.2017 - 08.2021

SERVICE ADVISOR CUM TECHNICIAN

ROYAL ENFIELD ( INTERPID WORKS)
12.2015 - 01.2017

SALES EXECUTIVE

PINNACLE NISSAN
08.2015 - 12.2015

DIPLOMA - Automobile

Sree Narayana Guru Polytechnic College

SSLC -

Model High school

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Tipu Sulthan