Summary
Overview
Work History
Education
Skills
Career Achievements
Timeline
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Tirthankar Bhattacharjee

Tirthankar Bhattacharjee

Business Manager
Guwahati

Summary

Thoughtful Leader, successfully contributed in new business development & major market expansion. Combine entrepreneurial drive with business- management skills to drive gains in revenue, market share & profit performance. Showcased excellence in turning around lagging operations and ensured fast growth and profitability for the organizations.

Differentiator

• Positioned business growth through successful P&L Management, Go-to- Market planning, Distribution/ Channel Management, Market Expansion, Financial Performance, and Revenue Generation. Formulated & executed go- to-market strategies that leveraged revenue growth of 26%

• Spearheaded business volume of approx. INR 170 Cr per annum; Achieved market penetration and product expansion through strategic business planning that resulted the revenues and profitability for high reputed organizations like Reliance Jio, Dishnet Wireless, Idea Cellular, Akzonobel India, Vodafone and Paytronic.

• Improved operational performances and reduced costs; Proficiently utilized distribution platforms to improve efficiency and reduce distribution costs.

• Merit of receiving several CEO Awards & Recognitions for propelling excellence in Distribution Strategies, Operational Excellence, GTM Operations and Revenues.

• Excellent People Manager & Mentor: Headed team sizes of 300+ direct / indirect employees and imparted interactive & motivational leadership that spurs people to willingly give efforts.

Overview

16
16
years of professional experience

Work History

Jio Center Manager

Reliance Jio Infocom Limited
2018.10 - Current

Responsibilities:
Channel:

Direct:
*
Developing and executing direct-to-customer business strategies to reach target audiences and derive brand growth for Lease Line & Home Fiber Business.
* Driving innovation & optimization across channels to continuously improve/expand company offerings and customer experiences.
* Successfully directed a team of 4 ESM, 16 ESO, 2 HL, 8 TL and 82 HSO for Enterprise and Home Business.
* Contributed 92% of Enterprise Business and 54% of Home Business for State.
* Lease Line business tripled in last FY, contributing 19% revenue.

In-Direct:
*Managing a distribution channel that includes 2 Device distributors, 9 connectivity distributors, 5 My Jio Stores, 3 Digital Stores and 1 Jio Point Points servicing to 1614 retailers.
* Managing Guwahati Branch and 8 own store operations, contributing 30% of circle revenue and 16% of circle acquisitions.
* Successfully directed team of 1 MSL, 3 CSL, 18 JDSS and JPM team.

Operations:
* Achievement of acquisition target for each SKU across different channels, customer segments.
* Achieved top line targets by maximizing up-selling at stores.
* Driving Company’s objectives for Acquisition, Value, ARPU, usage per tower and Distribution Expansion/Correction.
* Managing Retail Execution in terms of POSM /GSB allocations, customer engagement through road shows etc.
* Driving Company’s schemes from target setting stage to execution.

People Management
* Supervising a direct line of reportees which include 7 from Sales, 5 from Network, 2 from Finance and 5 from Supply Chain. Overall team strength is 483.
* Ensuring employee satisfaction and reduce churn.

Compliance
* Achieved 100% compliance on all regulatory & legal guidelines.

Founding Partner

SK Ventures & Gajpati Greens
2017.08 - 2018.09

Responsibilities:

* Managing B2B & B2C business operations as last mile partner for Bharti Airtel, Britannia, Parley & Bisk Farm.

* Monthly sales & billing projection by SKU for area of operation on trends, business objectives and maintaining ASP (average selling price) and SCR (Stock Commitment Ratio).

* Ensuring Primary sale in target achievements, Secondary Sale through target achievements.

* Driving Company’s objectives for Volume & Value.

* Integrated Facebook and Instagram pages and business accounts with Amazon and went live with online nursery targeting paid and non-paid traffic.

* Managed financial planning and analysis to ensure optimal resource allocation across various projects, leading to revenue growth.

* Timely filing of GST, advance tax and 100% compliance with all regulatory norms.

Zonal Sales Manager

Dishnet Wireless Ltd
2016.12 - 2017.08

Responsibilities:

Channel

* Handling 9 Distributors, 29 Village Distributors and a retail distribution channel of 3000 dealers including 167 Key Retail outlet

* Managing a monthly business turnover of Rs 4.3 crores and an average acquisition of 20,000.

Manpower

* Supervising a direct line of reportees which include 5 Territory Sales Managers, 3 Sales Executives and 5 Pilot Sales Representative.

Operations

* Ensuring Primary sell in target achievements (Dishnet to Franchisees), Secondary Sell through target achievements (Franchisees to trade).

* Driving Company’s objectives for Acquisition, Value, ARPU, Revenue per tower and Distribution

Expansion/Correction.

* Driving Company’s schemes from target setting stage to execution to the trade.

* Supporting Address Verification Agencies through coordination with sales channel, and ensuring TAT as per service parameters.

Jio Center Manager (Manager)

Reliance Jio Infocomm Limited
2015.06 - 2016.12

Responsibilities:

Channel

* Set up Jio Center and 5 Jio Points across district, appointed 5 channel partners.

* End-end network roll-out from property identification, negotiations and RFS.

Manpower

* Supervising a line of reportees which included 3 Sales Managers, 4 Network engineers, 1 Finance and 3 supply chain executives.

* Supervising a parallel sales Channel of 23 promoters (In shop demonstrators) reporting to 3 team leaders.

Operations

* Driving Company’s objectives for Volume, Value, ASP and Distribution Expansion/Correction

* Managing Retail Execution in terms of POSM /GSB allocations, customer engagement through road shows etc.

Area Sales Manager

Idea Cellular Ltd.
2014.11 - 2015.06

Responsibilities:

* Handling 15 Distributors and a retail distribution channel of 2300 dealers.

* Managing a monthly business turnover of Rs 2.75 crore.

* Secondary sales force training.

* Achievement of primary and secondary targets.

Area Sales Manager

Akzonobel India
2013.09 - 2014.11
  • Responsibilities:
  • Responsible for sales and business operations for Assam and North-East.
  • Successfully rolled out distribution model by launching 3 channel partners at Tripura, Manipur & Mizoram.
  • Managing monthly business turnover of Rs. 15 crores.
  • Launched Auto Star successfully with first of a kind coverage in print & electronic media across 7 States.
  • Implemented town / district / cluster specific demand generation activities to enhance brand preference.

Area Sales Manager

Vodafone
2009.08 - 2013.09

Responsibilities: Channel Manpower Operations

* Handling 8 Distributors, 17 MARD and a retail distribution channel of 3000 dealers including 180 Red Club outlet.

* Managing a monthly business turnover of Rs 4.5 crores and an average acquisition of 18000.

* Supervising a direct line of reportees which include 3 Territory Sales Managers, 12 PSR.

* Ensuring Primary Sales in target achievements, Secondary Sales through target achievements (Franchisees to trade).

* Delivered YOY revenue growth 79% highest in circle.

* Successfully initiated HGVG Project later on project was rolled out nationally and was recognized for the same.

* Driving Company’s objectives for Acquisition, Value, ARPU, and revenue per tower and Distribution Expansion/Correction.

* Successfully launched SKH (Score Koto Hole) a national R&R for trade with 67% scheme success ratio.

State Manager

Paytronic Network Pvt Ltd
2008.05 - 2009.08

Responsibilities:

* Leading and supervising a team of 6 Territory Managers, 2 corporate sales officers and other channel associates.

* Preparation of budget for sales promotion activities.

* Preparation of sales, shipment and remittance plan for the State.

Education

MBA From Jaipur National University
Jaipur

Skills

Distribution Network.

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Career Achievements

  • Winner of Strike Force Switzerland 2010, National R&R with Vodafone.
  • Became Vodafone IMAD (I Made A Difference) 2011.
  • Achieved best Channel performance award Idea Cellular for JFM 2015.
  • Winner of Vodafone Circle Combat for the years 2009 and 2011.
  • Got the best Center Manager award in JIO for LYF handset contest in 2016.

Timeline

Jio Center Manager

Reliance Jio Infocom Limited
2018.10 - Current

Founding Partner

SK Ventures & Gajpati Greens
2017.08 - 2018.09

Zonal Sales Manager

Dishnet Wireless Ltd
2016.12 - 2017.08

Jio Center Manager (Manager)

Reliance Jio Infocomm Limited
2015.06 - 2016.12

Area Sales Manager

Idea Cellular Ltd.
2014.11 - 2015.06

Area Sales Manager

Akzonobel India
2013.09 - 2014.11

Area Sales Manager

Vodafone
2009.08 - 2013.09

State Manager

Paytronic Network Pvt Ltd
2008.05 - 2009.08

MBA From Jaipur National University
Tirthankar BhattacharjeeBusiness Manager