Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

Tirthankar Dutta

Salesforce Technical Lead
Kolkata

Summary

Overall, 12.5+ years of diverse experience in technology delivery and business transformation across multiple domains (Retail, Consumer Goods and BFS) Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

Overview

14
14
years of professional experience
3
3
years of post-secondary education
6
6
Certifications

Work History

Technical Lead

Cognizant Technology Solutions
3 2021 - Current
  • Responsible for architecture, design and implementation of company-wide platforms and applications
  • Coordinated with cross-department teams to ensure seamless end-to-end software delivery process.
  • Collaborated with product managers, business stakeholders to define project requirements, ensuring alignment with organizational goals.
  • Led team of developers to successfully deliver high-quality software projects on time and within budget constraints.
  • Corrected, modified and upgraded software to improve performance

Module Lead

Tata Consultancy Services
09.2019 - 02.2021
  • Designed technical architecture, incorporating requested functionality and performance enhancements.
  • Mentored junior team members, fostering their growth and development within company.
  • Consistently met deadlines by efficiently prioritizing tasks and managing time effectively.
  • Collaborated cross-functionally to ensure seamless integration of modules into larger projects or systems
  • Conducted thorough quality assurance testing on all developed modules, ensuring optimal functionality before delivery to clients

Senior Developer

Cognizant Technology Solutions
10.2013 - 08.2019
  • Incorporated industry best practices to ensure high-quality code, minimizing defects and reducing maintenance efforts
  • Led development team that created 5+ members
  • Conducted thorough code reviews to identify potential issues early in development cycle, preventing costly rework later on

Developer

Indusnet Technology Solutions Pvt. Ltd
12.2011 - 10.2013
  • Worked closely with clients to gather requirements and translate them into technical specifications for implementation
  • Designed, developed, and implemented based on requirements and understanding of Salesforce best practices
  • Documented technical workflows and knowledge to educate newly hired employees

Trainee

Azure Software Pvt. Ltd
07.2011 - 11.2011

Trainee

Clematis Software Pvt. Ltd
07.2010 - 06.2011

Education

Master In Computer Application -

West Bengal University Of Technology
Kolkata
08.2007 - 05.2010

Skills

    Salesforce: Apex Classes, Batches, data migration with Data Loader, JavaScript, Lightning Aura Framework, Lightning Flows, LWC, Platform Events, REST API, Sales Cloud, Salesforce Technical Architecture, Schedulers, Service Cloud, Test Classes, Triggers, VF, Workbench and other areas of Salesforce customization and configuration

    Tools and Utilities: Bitbucket, Confluence, Forcecom, Jenkins, Jira, VS Code

    SDLC Methodology & Deployment: Agile, Changeset, CI/CD, DevOps

Certification

Salesforce Certified Admin

Projects

Industry: Retail and Consumer Goods

Sales Cloud implementation for a Consumer Goods giant in the North-America region.

Roles:

  • Worked as a team lead for a 5+ members, guiding them on issues and providing architectural solutions.
  • Developed proof-of-concept and proof-of-technology for critical features of the application.
  • Key role in providing right estimates to guarantee efficient code within the appropriate timelines.
  • Conducting workshops with Product owners to understand as-is landscape and generate future-proof solutions.
  • Provided solutions and guided team on technical challenges.
  • Identified technical debts, Salesforce Org’s performance bottlenecks and reevaluated scalability and performance.

Highlights:

  • Designed, architect and implemented pre-scheduled shipment solution for the client which reduced manual efforts of ~ 50 hours and resulted in Sales increase by ~ $20M
  • Designed a duplicate checking in SAP from Salesforce to retrieve SAP customer name and address data which reduced onboarding time by 1 day.
  • Implemented Dispatcher trigger framework across all applicable objects in Salesforce.


Industry: Retail and Consumer Goods

Bifurcation of Salesforce Org due to selling of a Business Unit.

Roles:

  • Contributed to the strategic technical road map for E2E implementation.
  • Ensured the technical design aligns with business goals and technical standards.
  • Worked as an individual contributor and lead for a 6 members team.
  • Guided and resolved technical challenges.

Highlights: 

Got recognized for the technical design and implementation of metadata driven UI layout of custom lightning survey page. 


Industry: Insurance 

Migration to Salesforce from legacy application.

Roles: 

Involved in designing and developing components through customization and configuration. 

Salesforce developer and technical analyst. 

Interaction with on-site team and understanding Business Requirements and Functional Requirements. 

Technical design and implementation in Salesforce using both configurations & customizations. 

Planning and implementation of Data migration. 


Industry: Banking and Financial Services

Roles: 

  • Merchant Activations for a global leader in Payments
  • Development of Apex classes, Visualforce pages and triggers and customization as per requirement.
  • Salesforce Objects, fields and other Salesforce Configuration settings
  • Peer review and deployment.
  • Enforced Static Application Security Testing using Check Marx Force.com Code Scanner and actioned on results.

Timeline

Module Lead

Tata Consultancy Services
09.2019 - 02.2021

Senior Developer

Cognizant Technology Solutions
10.2013 - 08.2019

Developer

Indusnet Technology Solutions Pvt. Ltd
12.2011 - 10.2013

Trainee

Azure Software Pvt. Ltd
07.2011 - 11.2011

Trainee

Clematis Software Pvt. Ltd
07.2010 - 06.2011

Master In Computer Application -

West Bengal University Of Technology
08.2007 - 05.2010

Technical Lead

Cognizant Technology Solutions
3 2021 - Current
Tirthankar DuttaSalesforce Technical Lead