Tirtho Shankar Chakraborty

PRODUCT OPERATIONS ENGINEERING PROFESSIONAL A Technology enthusiast and versatile professional, targeting challenging assignments in Product Management with an organization of repute preferably as a remote location Executive Profile Result-oriented professional with nearly 7 years of experience in Product Operations & Support Engineering Possess strong project management & governance skills that have resulted in repeated success in guiding sizeable, cross-functional teams in the design and launch of leading-edge solutions and best practices Excellence in gathering and understanding requirements of clients & other multiple stakeholders, followed by translation into functional specifications as well as provisioning of suitable software solutions Proficiency in managing process operations entailing mapping of business process and study of requirements, designing, implementing and transitioning process, solutions in line with the guidelines specified by clients; effective in ensuring business functionality & enhancement of competitive advantage Impressive success in heading entire product lifecycle activities including product strategy development, customer insights/ needs, requirements definition, design management, engineering change management, issues control & resolution, cost management, vendor management, quality management and various other cross-functional activities Significant experience of working with clients and technical teams for executing projects with focus on project coordination, documentation, business reviews and presentation Key Impact Areas Product Management Client & Stakeholder Management Operational Efficiency Process Re-engineering Database Analysis & Management Go-To-Market (GTM) Strategy Development Incident Management Designing Standards Customer Experience Enhancement Problem Identification & Solutioning Team Engagements Career Timeline Identify and address performance bottlenecks in the product, working closely with development teams Ensuring successful product launches in close collaboration with Development