Tisha Williams
Crothersville
Summary
Dynamic Certified Occupational Therapy Assistant with proven expertise in patient care and advocacy, honed at Select Rehab. Skilled in medical terminology and documentation, with a talent for quick learning and exceptional time management. Demonstrated success in enhancing patient quality of life, leveraging both hard and soft skills to achieve significant improvements in therapy outcomes.
Overview
16
16
years of professional experience
Work History
Certified Occupational Therapy Assistant
Select Rehab
11.2018 - Current
- Observe and document patients progress and report to supervisor
- Monitor and evaluate patients performance in therapy activities
- Select therapy activities to fit patients needs and capabilities along with altering treatments as needed
- Promoted higher quality of life for patients and improved overall comfort and conditions by assisting with activities of daily living
- Made appropriate changes and alterations to treatment plans after evaluating patient progress
Certified Nursing Assistant
Lutheran Community Home
09.2011 - 11.2018
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff
- Answered patient call lights promptly and responded to requests appropriately
- Documented patient care services by charting in designated areas
- Provided assistance with activities of daily living, including bathing, dressing and grooming
- Performed vital sign assessments, such as taking blood pressure and skins
Customer Service Manager/ Cashier
Wal-Mart
12.2008 - 12.2011
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Certification - Nursing Assistant
Sellersburg Health Centers
Sellersburg, INMedical Coding/Billing -
Career Steps
01.2023
Associates of Applied Science - Occupational Therapy Assistant
Brown Mackie
Louisville, KY01.2016
Skills
- Understanding of Medical Terminology
- Knowledgeable in Nethealth, Matrix, Point Click Care, Epic
- Experienced with 3M Coder Software
- Comprehension of Clinical Procedures
- Adaptable Learner
- Prioritization and Time Allocation
- Adaptable Mindset
Timeline
Certified Occupational Therapy Assistant
Select Rehab
11.2018 - Current
Certified Nursing Assistant
Lutheran Community Home
09.2011 - 11.2018
Customer Service Manager/ Cashier
Wal-Mart
12.2008 - 12.2011
Certification - Nursing Assistant
Sellersburg Health Centers
Medical Coding/Billing -
Career Steps
Associates of Applied Science - Occupational Therapy Assistant
Brown Mackie
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