Titto Geo Jacob
Admin Manager
Mavelikkara
Summary
Am looking for a challenging job in reputed company, where can showcase all skills. Always like to take responsibilities and can handle pressure situations well. Am confident that can perform well and help organization to deliver quality skills. Skills include computer networking, analytical thinking and creative problem solving. Able to apply customer service concepts to IT to improve user experience for clients, employees and administration. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
IT-HR Admin
EVM Cars Nissan
1 2020 - Current
- Designing and implementing new network solutions and improving efficiency of current networks
- Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAF, firewalls, DNS and DHCP, Cloud network
- Configuring firewalls, routing and switching to maximize network efficiency and security
- Maximizing network performance through ongoing monitoring and troubleshooting
- Arrange scheduled upgrades
- Investigating faults in network Updating network equipment to latest firmware releases
- Reporting network status to key stakeholders
- Optimization of firewall rules and traffic monitoring.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files
- Managed human resources functions, including hiring, on boarding, and employee evaluations for optimal team performance
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality
- Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function
- Coordinated company events and meetings to foster teamwork and boost employee morale
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts
- Reduced overhead costs through careful budget management and resource allocation
- Streamlined office operations by implementing efficient administrative systems and procedures
- Implemented data-driven decision-making processes, leading to more informed business choices
- Assisted in the development of strategic plans aligned with organizational goals by providing valuable input during planning sessions
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending
- Collected, validated, and distributed information to employees
- Leveraged bookkeeping software and automated processes to reduce errors
- Managed company schedule to coordinate calendar and arrange travel
- Troubleshot employee concerns and recommended corrective actions to resolve issues
- Completed forms and reports to facilitate admission, transfer or discharge
- Educated staff on organizational mission and goals to help employees achieve success
- Collected, arranged, and input information into database system
Technician
AL-Muzain
01.2018 - 01.2020
- Worked well independently and on team to solve problems
- Served as friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in timely, efficient manner
- Successfully wrote, edited, and distributed communication materials
- Planned and managed meetings and special events to support company efforts.
Education
Bachelor of Computer Applications - Computer Application
William Carey University
India 06.2014 - 04.2017
High School Diploma -
Amrita Higher Secondary School
Kerala 04.2001 -
High School -
St. Josephs Convent English Medium School
Kerala 04.2001 -
Bishop Moore
KeralaSkills
Communication Skills
Ability to Work in Team
Creativity
Management Skills
Analytical Thinking Skills
Computer software,hardware
Internet computer technology
Provides one on one end user problem resolution over phone for user approved personal computer software
Quality Improvement
Issue Resolution
Budget Management
Professional Development
Employee Training Program
Employee Recruitment
Personal Information
- Date of Birth: 05/19/1994
- Nationality: Indian
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge. I do hereby declare that above particulars of information and facts stated are true, correct and complete to the best of my knowledge and belief.
Software
Word, Excel, DMS, essl, Power Point, Outlook
Timeline
Technician
AL-Muzain
01.2018 - 01.2020
Bachelor of Computer Applications - Computer Application
William Carey University
06.2014 - 04.2017
High School Diploma -
Amrita Higher Secondary School
04.2001 -
High School -
St. Josephs Convent English Medium School
04.2001 -
IT-HR Admin
EVM Cars Nissan
1 2020 - Current
Bishop Moore
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