Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Titus Varghese

Helsinki

Summary

Result-oriented MBA graduate with a comprehensive background in Business Development, Marketing, Finance, and Analytical Skills. Proven track record of delivering exceptional Business Growth and fostering strong customer relationships. Seeking a Strategy & Business Development Trainee position at Nokia Technologies to leverage strong analytical skills and contribute to go-to-market strategy development in various industry verticals.

Overview

6
6
years of professional experience

Work History

Business Manager

EL Patron Club and Lounge
Helsinki
01.2023 - Current
  • Oversaw Business operations, including staff management, customer service, Marketing and finance
  • Successfully implemented cost-control measures and access use of excel
  • Developed and executed marketing strategies that led increase in customer traffic
  • Implemented sustainable practices in waste management and energy consumption
  • Successfully implemented cost-control measures
  • Managed financial tasks, including invoicing, purchase orders, and expense reports.

Frontline Customer Service

DHL Express
Reading
09.2021 - 08.2023
  • Offered advisory services to customers, providing insights and guidance on shipment processes
  • Suggested digitalization ideas to change the business model
  • Established strong relationships with customers, internal, and external stakeholders
  • Managed Sales lead generation, delegation, and follow-up to ensure effective utilization of leads
  • Provided information on import and export tax queries with international shipments
  • Maintained and enhanced the CRM system, ensuring accurate lead tracking, customer interaction
  • Cover for Multi-Channel Tools like Excel, emails and webchat.

Business Development

Optimal Pharma Limited
UK
03.2020 - 10.2021
  • BD for sister company Ideal Pharma B.V incorporated in The Netherlands
  • Conducted market research data and competitive analysis to support strategic decision-making
  • Maintained strong client relationships, and identifying potential business development opportunities
  • Execute Sale and marketing strategies, campaign to create awareness of products or services in the market
  • Maintained and tracked the building repair database and budget, ensuring accurate cost estimation
  • Prepared contracts, invoices, financial budgets forecasts and reports by maintaining data
  • Utilized various financial management systems and advanced Excel skills to financial processes
  • Use of CRM system, collaborating with stakeholders to gather requirements and document business.

Digital Marketing Associate

Vision Developerz
Goa
04.2018 - 08.2019

Security Officer

InterGlobe Aviation Ltd
Goa Airport
08.2017 - 07.2018

Education

Master’s in Business Administration - MBA -

University of East London
07.2021

Bachelors in Business Administration -

Goa University
06.2017

A Level Equivalent - Vocational Accountancy and Auditing -

Goa Board
01.2013

GCSE Equivalent - High School -

St Joseph Institute

Skills

  • Microsoft Office Suite (O365) (Word, Excel, PowerPoint)
  • Google Workspace (Docs, Sheets, Slides)
  • CRM System and accounting software (eg Salesforce, QuickBooks, Zoho Book)
  • Digital Marketing (eg, Google Ads, Facebook Ads, Canva, Photoshop, Mail chimps, slack)
  • Data Analysis and reporting (eg, Google Analytics, etc)
  • Finance Management
  • Invoicing, Purchase Orders and Budgeting
  • Sale and Marketing Skills
  • Business Development
  • Can do attitude and problem solving
  • Strong Communication skills
  • Customer relationship-building skills
  • Market Research and Risk management
  • Committed to learn and development

Accomplishments

  • Lakshya-X at M.E.S College of Arts and Commerce, Goa, India 2016
  • Volunteered at Goa River Marathon, Vasco, Goa India 2015 - 2017
  • Main Event coordinate Handicap Welfare Association, Vasco, Goa, India 2015 – 2018
  • Certified International Specialist – DHL Express 2021
  • Certified Go Green Sustainability Solution – DHL Express 2022
  • Certified Finance Essential – DHL Express 2023

Languages

Hindi, English, Finnish

References

Available upon request.

Timeline

Business Manager

EL Patron Club and Lounge
01.2023 - Current

Frontline Customer Service

DHL Express
09.2021 - 08.2023

Business Development

Optimal Pharma Limited
03.2020 - 10.2021

Digital Marketing Associate

Vision Developerz
04.2018 - 08.2019

Security Officer

InterGlobe Aviation Ltd
08.2017 - 07.2018

Master’s in Business Administration - MBA -

University of East London

Bachelors in Business Administration -

Goa University

A Level Equivalent - Vocational Accountancy and Auditing -

Goa Board

GCSE Equivalent - High School -

St Joseph Institute

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Titus Varghese