To train cabin attendants in English speaking skills with the help of phonetics, extensive grammatical corrections, intonation and modulation
Content Review and Writing work for the Communication Team
Communication Mentor (part time)
Function - Up
04.2022 - 05.2022
Communication Instructor
HCL (Vendor – Skill Enhancers)
01.2022 - 03.2022
Communication Instructor
Indigo Airlines
06.2019 - 08.2019
Communication Instructor
Indigo Airlines
09.2016 - 12.2017
To train cabin attendants in English speaking skills with the help of phonetics, extensive grammatical corrections, intonation and modulation
Content Development work for the Communication team
Fluency Trainer (Freelance)
Wipro Technologies (under the contract of Taraspan Solutions Pvt. Ltd.)
01.2012 - 01.2016
To train IT Professionals in English speaking and writing skills with the help of phonetics, grammar, intonation and modulation
Voice and Accent Trainer
Generation Next
01.2011 - 06.2011
To train pre-hire candidates for Wipro B.P.O
Gave extensive training on Pronunciation (emphasizing on vowel and consonant sounds) and Grammar (emphasizing on subject verb agreement, tense, prepositions and articles)
Customer Care Specialist
HSBC
01.2010 - 06.2010
Catering to customers for the process HCS (HSBC Credit Card Services)
Patient Relations Officer
Sun Knowledge
01.2009 - 01.2010
Catering to patients for medical insurance companies in the United States
Research work for the business development team
Data collection for the clinical team
Director’s Assistant (for a mega series aired in Zee Bangla)
Beyond Reels (Production House)
01.2006 - 06.2006
To check continuity in script in adherence to clothing; coordinate between sets, actors and director; help actors with their scripts
Assistant to producer
Mantra Movies (ad film making agency)
01.2005 - 06.2005
Write script synopsis; assist in office work
Education
Secondary Examination -
Modern High School For Girls
Higher Secondary Examination - undefined
Modern High School For Girls
B.A. Part 1 - Mass Communication and Videography
St. Xavier’s College
B.A. - English
IGNOU
M.A. - English
IGNOU
Level 5 Diploma - Teaching English as a Foreign Language
The TEFL Academy
01.2023 - Current
Skills
communication
language training
Personal Information
Hobbies: Traveling extensively in the mountains, especially remote places in the Himalayan regions., Listening to a wide range of music, like western classical, jazz, rock and roll, rock, electro swing and many more., Reading literature of different genres and authors from various countries., Creative writing – both prose and poetry., Cooking – Continental, Asian, Fast Food, Bengali, and more.
Date of Birth: 06/08/84
Timeline
Level 5 Diploma - Teaching English as a Foreign Language
The TEFL Academy
01.2023 - Current
Communication Mentor (part time)
Function - Up
04.2022 - 05.2022
Communication Instructor
HCL (Vendor – Skill Enhancers)
01.2022 - 03.2022
Communication Instructor
Indigo Airlines
06.2019 - 08.2019
Communication Instructor
Indigo Airlines
09.2016 - 12.2017
Fluency Trainer (Freelance)
Wipro Technologies (under the contract of Taraspan Solutions Pvt. Ltd.)
01.2012 - 01.2016
Voice and Accent Trainer
Generation Next
01.2011 - 06.2011
Customer Care Specialist
HSBC
01.2010 - 06.2010
Patient Relations Officer
Sun Knowledge
01.2009 - 01.2010
Director’s Assistant (for a mega series aired in Zee Bangla)
Principal Communication & Training Consultant at R.I. Training & Consultancy (Freelance)Principal Communication & Training Consultant at R.I. Training & Consultancy (Freelance)
Senior Manager - Communication Training at InterGlobe Aviation Pvt. Ltd. (IndiGo)Senior Manager - Communication Training at InterGlobe Aviation Pvt. Ltd. (IndiGo)
<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC