Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
TJK Swetha

TJK Swetha

Hyderabad

Summary

An accomplished Sr. Human Resource Executive with 11 years of experience leading human resources operations and organizational planning. Well-versed in Employee Engagement, Performance Appraisals, Policy Compliance, Onboarding, Separations, and Pre-Employment Verification. Seasoned expert at protecting company interests and building successful office culture to promote employee retention and performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sr. HR (Operations)

Agasty Energy Labs
07.2022 - Current
  • Managed transactional services of HR Operations efficiently focusing mainly on Employee Relations and Employee Engagement
  • Responsible for On-Boarding formalities, Documentation, Offer letter preparation, Performance appraisals, Hike letters, Probation, Probationary Performance, Employment Conformation, Pre-employment verification & Separations
  • Drove workforce strategies and implement HR Policies and Practices across the company
  • Accountable for creating an environment of positive culture through various Employee Engagement Activities, Compliances, Clarifications, and Expectations
  • Liaising & maintaining a strong relationship with the Internal Team, External Clients, Partners & Leadership for efficient HR activities
  • Applied Performance Management practices, Goal Setting, Performance Metrics
  • Coordinated with the internal staff in line with business requirements, individual development plans and information needs
  • Maintained and Reported Employee Data
  • Lead, influence and inspire the team through employee focused initiatives
  • Ensured managing multiple priorities, pay attention to detail and focus on delivering outcomes in a high demand environment
  • Professional, Warm & Supportive approach to employees through HR connects conducted monthly
  • Provided rapid, high quality and validated support to all the HR related queries and requests on HRMS software
  • Resolved workplace conflicts, Employee Grievance, Disciplinary Issues & Termination
  • Maintained Confidentiality & Handling Sensitive Information.

HR Executive

Hy quip Systems Limited
01.2019 - 04.2022
  • End to End HR activities: HR Operations and Recruitment
  • Reported directly to the Managing director and worked closely with the senior executives in the business to brought the people and culture to the next level
  • Responsible for culture & employee engagement and retention
  • Short listing candidates sourced through job portals (Naukri, LinkedIn & Employee referrals)
  • Kept track of meetings, tasks and Zoom meetings
  • Employee leave management
  • (Vacation, sick leave, and total worked hours)
  • Day to Day business updates on hiring and On-boarding as per client requirements
  • Delivered indents to business within the requisition date
  • Maintained and completing timely reports and employment activity
  • Responded to Employee requests
  • Supported business reporting requirements as needed
  • Identified opportunities to continuously improve ways of working and employee experience
  • Project was about validating the Google data accurately by using third party and other competitive maps
  • The search is as per the user interface and as per user scale of ability
  • The Big picture is to provide the user with the exact and perfect search results and routing directions
  • Promoted as Quality Analyst within 4 months of joining for my quality scores
  • Checked for the errors and rectify them according to the quality standards set by the organization
  • Thorough knowledge in Project specifications and apply them with no compromise in quality
  • 100% Quality analysis of the designated backlogs from the previous day
  • Thorough knowledge in Project specifications and apply them with no compromise in quality
  • Maintained error trend reports, policy update documents
  • Won best performance award for the 2nd & 3rd Quarter 2016.

Sr Process Executive (Quality Check)

Cognizant
02.2015 - 12.2016
  • As Geo Content Reviewer, Check discrepancy in data as reported by users and verify all the attributes of a business listed on maps by reviewing
  • Taking the help of third parties like local maps & Bing maps
  • Marker location for the business listing to be moved to the exact location using all available resources to provide accurate information of business location to users
  • Worked and validated date for US, Canada & Australia locales
  • Actively participated in the specially assigned evaluations done for determining the standard of data on maps.

LMS Administrator (Associate Analyst)

Deloitte
07.2013 - 12.2014
  • Worked on an LMS replacement (Learning Management System) and on an upgrade of virtual technology tool
  • Designed Participant's Guide, Facilitator's Guide, and Classroom Presentation for a new process initiation project
  • Interacted with subject matter experts, clients, and stakeholders, on a day-to-day basis for smooth delivery of projects
  • Tested the Mobile application for User acceptance, Performance, and reporting capabilities of system
  • Trained and mentored new team members by conducting in-house discussion forums to share best practices and knowledge.

Content Reviewer (Analyst)

Serco Private Ltd
11.2011 - 05.2013
  • Project 1: Worked on an LMS replacement (Learning Management System) and on an upgrade of virtual technology tool
  • Designed Participant's Guide, Facilitator's Guide, and Classroom Presentation for a new process initiation project
  • Interacted with subject matter experts, clients, and stakeholders, on a day-to-day basis for smooth delivery of projects
  • Tested the Mobile application for User acceptance, Performance, and reporting capabilities of system
  • Trained and mentored new team members by conducting in-house discussion forums to share best practices and knowledge
  • Project 2: Client Service on Virtual classroom tool and Saba
  • Requirement gathering/Analysis in assessing the Virtual tool to be used globally by Deloitte Practitioners
  • Certified trainer for Saba Meeting tools through internal (Deloitte) certifications
  • Supported and assisted the clients/stakeholder while using the Saba Meeting tool
  • Handled support case tickets and resolved them before the given SLA.

Education

BACHELOR - Business | Commerce

05.2010

Skills

Human Resources Management
Talent Acquisition
Employee Surveys
Human Capital Management
Employee Handbook
Employee Referral Programs
Health and Safety Programs
Employee Engagement Strategies
Performance Management
Employee Relations Management
HR Policy Development and Implementation
Training and Development Programs
Legal Compliance
Stakeholder Relationship Management
Background Checks
On Boarding
Exit Interviews

Certification

  • Certificate of Completion - Corporate Human Resources, Industrial Relations & Labour Law Professional

Timeline

Sr. HR (Operations)

Agasty Energy Labs
07.2022 - Current

HR Executive

Hy quip Systems Limited
01.2019 - 04.2022

Sr Process Executive (Quality Check)

Cognizant
02.2015 - 12.2016

LMS Administrator (Associate Analyst)

Deloitte
07.2013 - 12.2014

Content Reviewer (Analyst)

Serco Private Ltd
11.2011 - 05.2013

BACHELOR - Business | Commerce

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TJK Swetha