T.K CHANDRASHEKAR
Chennai
Summary
A seasoned professional with a successful track record spanning over 24+ years experience in Healthcare, Facilities Management, IT, ITES and Education. Skilled leader with a proven ability to manage teams and projects across India. Passionate about coaching, mentoring, and building strong company cultures that drive innovation and results.
Overview
25
25
years of professional experience
Work History
Group Chief Operating Officer
Geri Care - Hospital, Assisted Living & Home Care
Chennai
08.2023 - Current
- Develop and implement strategic plans to ensure the hospital meets the healthcare needs of senior citizens effectively
- Oversee the day-to-day operations of the hospital, including patient care, staffing, facility management, and compliance with regulatory standards
- Monitor key performance indicators related to patient care, safety and satisfaction whilst implementing corrective actions wherever required to address areas of improvement
- Implement quality improvement initiatives to enhance patient outcomes and satisfaction
- Develop and manage the hospital budget, ensuring that resources are allocated effectively to support patient care while maintaining financial sustainability
- Provide leadership and direction to hospital staff, fostering a culture of teamwork, collaboration, and professional development
- Recruit and retain talented healthcare professionals and provide opportunities for training and advancement
- Develop and implement policies and procedures to ensure compliance with regulatory requirements and mitigate risks related to patient safety, privacy, and security
- Conduct regular audits and assessments to identify potential gaps and take proactive measures to address them
- Foster a culture of continuous improvement within the hospital, encouraging feedback from patients, families, and staff, and implementing changes to enhance the quality and efficiency of care delivery.
Senior Vice President & Group Head HR
Kauvery Hospitals Group
Chennai
02.2020 - 02.2023
- Design, implement and augment HR process and practices for the Group that drives positive outcomes, performance, enhances engagement and employee experience
- Talent Management framework for identifying, leveraging talent, career paths and succession planning for key roles across the Group
- Customized L & D initiatives, for LDP & programs to groom young talent for future business requirements
- Strategic hiring of Leadership, Functional Heads, Diverse, Key and niche talent
- Seamless integration of employees, Build organizational culture and values
- Design of right organisational structure, levels, roles and compensatory parameters
- Develop HR plans, policies and strategies to support the achievement of the overall business operational objectives
- Groomed HR teams having high level of collaboration and business partnering capabilities
- Identifying, recommending and implementing strategies to ensure retention of high performers
- Define, establish and maintain proper communication channels so as to ensure an open and transparent organisation
- Maintain harmonious employee relations and also establishing a grievance Management and Redressal system
- Study Business Plans of Hospitals and other verticals across the Group on current manpower productivity vs planned productivity
- Whilst understanding and catering to requirements of Unit / Functional Heads
- Ensuring strict statutory compliance across the Group and overseeing administrative functions
- Credited with starting of the inhouse Facilities Management vertical to cater and support the exponential growth of the Group.
Chief Consultant – HR & Facilities Management
Self Employed
03.2019 - 02.2020
- Working with various organizations who were pioneers / leaders in their own chosen domains
- Mentoring people and improving processes including being involved and developing products stage wise, specific to Facilities Management.
Vice President – Operations
Faber Sindoori Management Services Pvt. Ltd.
Chennai
06.2017 - 02.2019
- Overseeing Operations, HR and Administration
- Successful track record in having driven positive business strategies, value, and growth, by applying strategic management and commercial principles, and bridging client relations for continued business growth
- Responsible for the Onsite Operations & Client relationship Management
- Accountable for the P & L of Facilities Management vertical
- Formulate policies and planning recommendations to the Board
- Developing inclusive strategic plan by collaborating with leadership team, board and executives
- Collaborating with CFO to develop capital plan in line with the strategy developed
- Analysing market dynamics, market share changes, verticals performance and competitive intelligence
- Identifying strategic risks
- Collaborating with leadership, special committees and consultants to execute strategies
- Communication of strategy effectively throughout the organization
- Ensuring suitable metrics are in place to measure performance and progress
- Monitoring execution of business initiatives
- Collaborating with CFO on the company’s fiscal activity, including budgeting, reporting, and auditing
- Deciding / guiding client specific courses of action during new business transition phase
- Making recommendations, supporting Board during orientation and self-evaluation.
Sr. General Manager – Human Resources & Administration
Faber Sindoori Management Services Pvt. Ltd.
Chennai
04.2015 - 05.2017
- Apart from the responsibilities held as the General Manager - HR additional responsibilities when elevated as Sr
- General Manager were ‑ Responsible for the Management of all verticals (Housekeeping, Biomedical Engineering, Facilities Engineering, Pest Control, Gardening and HNI / one time services)
- Responsible for the complete strategic functioning of the organization
- Providing effective support to Board in company’s fiscal activity and over all annual budgeting not limited to only HR.
General Manager – HR & Administration
Faber Sindoori Management Services Pvt. Ltd.
Chennai
08.2009 - 03.2015
- Plan, develop and implement strategy for HR management and development (including recruitment and selection policy / practices, discipline, grievance, counselling, pay and conditions, contracts, training and development, succession planning, morale and motivation, culture and attitudinal development, performance appraisals and quality management issues
- Establish and maintain appropriate systems for measuring necessary aspects of HR development
- Monitor measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales
- Manage and develop direct reporting staff and ensure high productivity levels
- Effectively manage pay roll and statutory compliance
- Ensure strict and timely compliance to all statute requirements and staff be made aware and data is provided to staff such as status of EPF, ESI and gratuity payments regularly and in a timely manner
- Manage and control departmental expenditure within agreed budgets
- Plan departmental / functional training budgets, forecast costs and delegate numbers as required by organizational planning and budgeting systems
- Produce organizational strategy and plans to meet training and development needs, and manage training delivery, measurements and follow-ups as necessary
- Liaise with other functional/departmental managers to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purposes and achievements
- Contribute to the evaluation and development of HR strategy and performance in cooperation with the executive team
- Ensure there is sufficient capable staff within the Organisation identified at all levels for succession planning.
Manager – HR
Sutherland Global Services Pvt. Ltd.
Chennai
11.2006 - 05.2009
- Handling complete end to end Recruitment for all support Functions, Leadership & Supervisory cadre upwards on the Production Floor except Agent level Recruitment, reporting into the Associate Vice President & Head of HR and supporting the Head of HR in day-to-day operations In terms of Managerial Assistance.
Senior Executive – Corporate Administration
Polaris Software Labs Ltd.
Chennai
11.2004 - 10.2006
- Overall HR coordination for All India Admin team in close coordination with Corporate HR department - recruitment, post recruitment & welfare
- To ensure regular management review of systems and processes, facilitate smooth functioning of all support services round the clock, analysis for cost / delivery synergies, growth drivers and identifying and plugging leakages, enhancement of team’s multitasking delivery competencies
- Managing the office of Head Admin Operations & Sr VP Corporate Administration
- Managing client visits - coordinating with the Technical vertical Teams including arranging of their Logistics, hospitality, and events.
Manager – Patient Care Services
Apollo Hospitals (Main)
Chennai
08.2003 - 11.2004
- Responsible for the smooth and effective functioning of Patient Services: to ensure the coordination of Admissions, Front Office, Evening Clinic, Outpatient Billing and In Patient Billing departments.
Executive Assistant to Group Managing Director
Apollo Hospitals Group
Chennai
08.2000 - 07.2003
- Responsible for the smooth and effective functioning of Group Managing Director’s office
- To ensure seamless coordination with Leadership and HODs.
Lecturer – Business Administration
D.G. Vaishnav College
Chennai
08.1999 - 07.2000
- Have handled subjects - Management, Human Resource Management, Marketing Management, Business Laws & Organizational Behaviour for I, II, III Years.
Education
M.Phil. Corporate Secretaryship (Distinction in subjects) -
Alagappa University
01.2003
Bachelor’s in General Law -
Annamalai University
01.2003
Post Graduate Diploma in HR Management -
Pondicherry University
01.2000
Master’s in Business Administration (Topper in Project Mgmt) -
D.G. Vaishnav College, Madras University
01.1999
Bachelors in Business Administration (Proficiency Award) -
D.G. Vaishnav College, Madras University
01.1997
Master’s in Business Laws -
National Law School of India University
Skills
- Strategic Planning
- Team Leadership
- Operations Management
- Workforce Planning
- Employee Engagement
- Process Improvement
- Talent Acquisition
- Performance Metrics
- Budgeting & Cost Control
- Talent Management
- Policies & Compliance
- Risk Management
- Culture Building
- Quality Improvement
- Community Engagement
Additional Information
Dog shows•Breeding•Interiors•Gardening•Chess•Music lover
Languages
English
First Language
Tamil
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Telugu
Beginner
A1
References
References available upon request.
Timeline
Group Chief Operating Officer
Geri Care - Hospital, Assisted Living & Home Care
08.2023 - Current
Senior Vice President & Group Head HR
Kauvery Hospitals Group
02.2020 - 02.2023
Chief Consultant – HR & Facilities Management
Self Employed
03.2019 - 02.2020
Vice President – Operations
Faber Sindoori Management Services Pvt. Ltd.
06.2017 - 02.2019
Sr. General Manager – Human Resources & Administration
Faber Sindoori Management Services Pvt. Ltd.
04.2015 - 05.2017
General Manager – HR & Administration
Faber Sindoori Management Services Pvt. Ltd.
08.2009 - 03.2015
Manager – HR
Sutherland Global Services Pvt. Ltd.
11.2006 - 05.2009
Senior Executive – Corporate Administration
Polaris Software Labs Ltd.
11.2004 - 10.2006
Manager – Patient Care Services
Apollo Hospitals (Main)
08.2003 - 11.2004
Executive Assistant to Group Managing Director
Apollo Hospitals Group
08.2000 - 07.2003
Lecturer – Business Administration
D.G. Vaishnav College
08.1999 - 07.2000
M.Phil. Corporate Secretaryship (Distinction in subjects) -
Alagappa University
Bachelor’s in General Law -
Annamalai University
Post Graduate Diploma in HR Management -
Pondicherry University
Master’s in Business Administration (Topper in Project Mgmt) -
D.G. Vaishnav College, Madras University
Bachelors in Business Administration (Proficiency Award) -
D.G. Vaishnav College, Madras University
Master’s in Business Laws -
National Law School of India University
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