T.K.NAVEEN KUMAR
Health & Benefits EB Insurance
Bangalore
Summary
Dedicated team player with successful background as first point of contact for employee-related issues. Adept at successfully solving complex problems. Knowledgeable of employee benefits packages including insurance, retirement accounts and employee assistance programs. Demonstrated success in building and deploying well-planned benefits and compensation plans. Competent in onboarding, orienting and training employees, as well as managing enrollments and mediating problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Employee Benefits Manager
Willis Towers Watson India Insurance Brokers Pvt Ltd
1 2018 - Current
- Multiple Client Account Manager
- End to End policy Controlled
- MIS reports
- CD Statements
- Data reconciliation on Monthly/Quarterly as per Client's request
- Enrollments
- QCR
- Floating RFP
- Benefit Manual Presentations
- Finance Summary
- Monthly Endorsements GMC, GPA & GTL - EDLI
- Audited benefit programs and agreements to optimize service delivery.
- Worked closely with payroll department to ensure accurate deductions related to employee benefits selections.
- Collaborated with HR team to create informative materials for employees regarding benefit options.
- Evaluated data, identified trends and recommended changes in compensation structures.
- Performed evaluations of competitor actions, legislative changes and collective bargaining results in order to make sound decisions about future company benefits and compensation.
- Educated new hires about different benefit plans.
- Enhanced employee satisfaction by developing and implementing comprehensive benefits programs.
- Negotiated with vendors to secure competitive pricing on insurance plans, reducing company costs.
- Kept programs in line with plan structure, company policy and legal requirements.
- Implemented a system for tracking employee eligibility for various benefit programs, ensuring timely enrollment opportunities were provided as needed.
- Presented at company-wide events or meetings to promote awareness and understanding of the organization''s benefits programs.
- Expedited benefit delivery by establishing working relationships with benefit providers.
- Analyzed market trends to stay current on industry standards and best practices in employee benefits management.
- Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
- Oversaw open enrollment processes during renewals.
- Evaluated the effectiveness of existing benefit programs through regular surveys and feedback from employees.
- Assisted employees with their benefits-related questions or concerns, providing excellent customer service and support.
- Managed open enrollment periods, ensuring timely communication of benefit updates and changes to employees.
- Streamlined benefits administration processes for increased efficiency and accuracy in recordkeeping.
- Developed tools to help managers and staff in calculating compensation levels.
- Fostered positive relationships with insurance carriers to facilitate smooth claims processing experiences for employees.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with a strong work ethic.
- Provided professional services and support in a dynamic work environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Learned and adapted quickly to new technology and software applications.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Asst Manager Health and Benefits EB Insurance
Marsh India Insurance Brokers
03.2017 - 01.2018
- Major clients Data management and client servicing
- MIS – Dependent Addition, Deletion and Name Correction
- Interacting with the Employees
- CD Statement
- Preparing Claims Analysis report
- Coordinating with Insurance Co for Endorsements
- Endorsement Premium Calculations.
- Worked closely with payroll department to ensure accurate deductions related to employee benefits selections.
- Collaborated with HR team to create informative materials for employees regarding benefit options.
Senior Executive - Customer Care Relations
FUTURISK INSURANCE BROKING Co Pvt Ltd
02.2012 - 03.2017
- Multiple Client Account Manager
- End to End policy Controlled
- MIS reports
- CD Statements
- Data reconciliation on Monthly/Quarterly as per Client's request
- Enrollments
- QCR
- Floating RFP
- Benefit Manual Presentations
- Finance Summary
- Monthly Endorsements GMC, GPA & GTL - EDLI
Executive Customer Care Relations
I-CARE HEALTH MANAGEMENT AND TPA SERVICES PVT LTD
07.2009 - 02.2012
- Client services Bangalore Location (Account Manager)
- First point of contact Cashless, Claims & Enrollment related issues
- Maintaining Weekly Report
- Follow up on Pre- Auth Calls to Hospitals on confirming the date of discharge (DOD)
- Updating the Claims status in Msat Web portal
- Fixing Appointments with Diagnostic centers on Employee Health Checkups.
Customer Care Representative
MD INDIA
02.2009 - 07.2009
- Handled Retail policies of Public Sector Insurance Companies (UIIC, New India, OIC & National Insurance)
- First point of contact for all Cashless, Claims & Enrollment related issues.
Customer Care Officer
TTK
01.2008 - 02.2009
- Coordinating with the customers regarding their claim issues
- Coordinating with Claims and Pre-auth department to process the claims
- Coordinating with Customer care department and Customer department on timely claim settlements
Trainee Cook
PAI VICEROY HOTEL
8 2007 - 10.2007
Education
Diploma in Hotel Management (Craft course) - F&B Production Department
Sambraham institute of hotel management
undefined
BA, LLB - Law (Pre-Law)
Sri Kengal Hanumanthaiya Law College KGF
Kolar Gold Field 04.2001 -
Skills
- Vendor Relationship Management
- Interpersonal Communication
- Benefits Administration
- Insurance Contract Negotiation
- Relationship Building
- Decision-Making
- Adaptability and Flexibility
- Benefits Training and Education
MS-Office
- Employee benefits administration
- Employee Relations
- Employee Counseling
- Active Listening
- Global Benefits Experience
- Data Collection
- Open enrollment coordination
- Account Reconciliation
Personal Information
- Age: 37
- Father's Name: Mr. T. KRISHNAMURTHY
- Date of Birth: 03/22/86
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Professional Statement
To join an organization that allows me to utilize my skills in communication, an opportunity to develop, nurture and enhance my professional abilities. Willing to work for an Organization to which I can contribute my enriched years of experience for its growth to the best of my ability with my Three plus years of experience in the IT as well as Hotel industry.
Extracurricular Activities
Playing football Electronics & Photography
Capabilities Strengths
- Good communication and Interpersonal skills.
- Good Team player with great analytical and problem solving skills.
- Result oriented Confident and Responsible.
- Willing to learn new things and exhibit high degree of flexibility.
- Having good experience in financial tracking and Invoicing.
Projects
PAI VICEROY HOTEL, J.C.Road, Bangalore, Trainee Cook, North Indian/South Indian & Chinese, 08/01/07, 10/30/07
Timeline
Asst Manager Health and Benefits EB Insurance
Marsh India Insurance Brokers
03.2017 - 01.2018
Senior Executive - Customer Care Relations
FUTURISK INSURANCE BROKING Co Pvt Ltd
02.2012 - 03.2017
Executive Customer Care Relations
I-CARE HEALTH MANAGEMENT AND TPA SERVICES PVT LTD
07.2009 - 02.2012
Customer Care Representative
MD INDIA
02.2009 - 07.2009
Customer Care Officer
TTK
01.2008 - 02.2009
BA, LLB - Law (Pre-Law)
Sri Kengal Hanumanthaiya Law College KGF
04.2001 -
Employee Benefits Manager
Willis Towers Watson India Insurance Brokers Pvt Ltd
1 2018 - Current
Trainee Cook
PAI VICEROY HOTEL
8 2007 - 10.2007
Diploma in Hotel Management (Craft course) - F&B Production Department
Sambraham institute of hotel management
undefined
Similar Profiles
Heena SapraHeena Sapra
Administrative Assistant at Willis Towers Watson India Pvt. Ltd.Administrative Assistant at Willis Towers Watson India Pvt. Ltd.
BOBSON DAVISBOBSON DAVIS
Relationship Manager at Willis Towers Watson InsuranceRelationship Manager at Willis Towers Watson Insurance
Bhagyaraj SalviBhagyaraj Salvi
Senior Analyst - KYC at Willis Towers Watson (India)Senior Analyst - KYC at Willis Towers Watson (India)
ABINASH TAMANGABINASH TAMANG
Cabin Crew at AKASA AIRCabin Crew at AKASA AIR
Sampriti DasSampriti Das
Intern at Bharat Electronics LimitedIntern at Bharat Electronics Limited