TK Rohit Kumar
Supply Chain Analyst
Hyderabad
Summary
Highly energetic Supply Chain Analyst known for implementing effective processes that deliver cost-saving efficiencies. Polished individual skilled in multitasking while establishing lasting relationships with key stakeholders. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Supply Chain Analyst
Amazon Development Pvt. Limited
Hyderabad
11.2020 - Current
- Improved forecasting systems to maintain adequate materials and supplies.
- Forged relationships with multiple vendors and suppliers to improve cost-effective delivery options.
- Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
- Reported on supply chain KPIs to verify compliance with established standards.
- Drove cost reduction efforts for supply chain AOP to meet annual operations targets.
- Improved cycle count discrepancy rates Number% through process improvements and maintaining high levels of data integrity.
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Recognized supply chain risks and presented recommendations for risk mitigation.
- Implemented best practices and process improvements to boost supply chain performance.
- Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
International Customer Service Specialist
Amazon Development Pvt Ltd
Hyderabad
06.2018 - 11.2020
- Developed and updated databases to handle customer data.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Delivered prompt service to prioritize customer needs.
Education
Bachelor Of Technology - Computer Science And Programming
Guru Nanak Institution Of Technical Campus
Secunderabad 08.2014 - 05.2018
Intermediate - Maths, Physics, Chemistry
Iclass CDR Junior College
Hyderabad 05.2012 - 04.2014
Skills
Process improvements
Data analysis
Supply and demand requirements
Written and verbal communication
Project Management
Problem Solving
Team leadership and direction
Accomplishments
- Documented and resolved issue which was of high value to the company which led to cost saving and stakeholders trust.
Timeline
Supply Chain Analyst
Amazon Development Pvt. Limited
11.2020 - Current
International Customer Service Specialist
Amazon Development Pvt Ltd
06.2018 - 11.2020
Bachelor Of Technology - Computer Science And Programming
Guru Nanak Institution Of Technical Campus
08.2014 - 05.2018
Intermediate - Maths, Physics, Chemistry
Iclass CDR Junior College
05.2012 - 04.2014