T N CHINMAYA

• Coordinated procurement of office supplies and managed inventory levels to ensure uninterrupted office operations.
• Supervised administrative staff and trained on office procedures to enhance team effectiveness.
• Developed office policies that enhanced efficiency and improved employee satisfaction.
• Assisted in budget preparation and monitored office expenses to maintain financial compliance.
• Negotiated contracts and service agreements with vendors to secure favorable terms.
• Managed and automated company transportation facility for the employees.
• Tracked invoices for accuracy in accounts receivable and payable processes.
• Organized company events, including holiday parties and team-building activities.

Served as primary point of contact for client interactions and account management.

• Managed presales activities by assessing client requirements and coordinating with design, sales, and partnerships teams.
• Oversaw internal delivery timelines to meet customer expectations consistently.
• Executed upselling and cross-selling of organizational services in collaboration with partnerships for client enrichment.
• Addressed escalations by monitoring service level agreements and ensuring client renewals.
• Supported training and integration of services tailored to client business needs.

Coordinated seamless move-ins and move-outs with property teams.

• Managed homeowner and guest services, including concierge support and logistics.
• Oversaw access control, parcel management, and property maintenance.
• Personally welcomed VIP guests, upholding Four Seasons service standards.

Facilitated establishment of residence policies and procedures during pre-opening phase.

• Coordinated with project teams for floor readiness and successful handovers.
• Supported daily operations, including check-ins, check-outs, and guest registration.
• Executed cashier functions, vehicle management, and guest relations to ensure hospitality excellence.