Experienced Deputy Manager with in-depth knowledge of sales strategies, scheduling, recruitment, money handling and employee relations. Gifted leader with strong communication skills and team player mentality. Consistently achieve high level of personal integrity with strong commitment to personal growth.
7 Years 4 Months, Deputy Manager for category and supply chain management, Reliance Retail, 11/2021, Present, Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up., Compiled and assessed performance data, converting information into improvement plans., Incorporated new and upcoming products by researching emerging offerings and building relationships with suppliers., Oversaw budgeting responsibilities, reducing costs and increasing margins., Coordinated with other departments to ensure smooth functioning of activities., Created processes for handling customer complaints effectively., Analyzed customer feedback data to identify areas of improvement in services offered by the organization., Collaborated with vendors and suppliers to secure best deals on products and services purchased by the organization., Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership., Organized schedules, workflows and shift coverage to meet expected business demands., Assisted supervisor in evaluating employee performance and cultivating improvement initiatives., Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel., Completed thorough opening, closing and shift change functions to maintain operational standards each day., Reviewed completed work to verify consistency, quality and conformance., Created and managed budgets for travel, training and team building activities., Inventory Controller, Bigbasket, 12/2020, 10/2021, Maintained accurate inventory records and documents., Monitored stock levels, identified potential stock shortages, and recommended solutions to ensure adequate supply of items., Conducted regular physical counts of inventory and reconciled with computer generated reports., Identified discrepancies between physical count and computer records; investigated causes and resolved issues., Developed strategies for cost reduction, process improvement, cycle counting accuracy and inventory management., Analyzed sales trends to forecast future demands for products in order to maintain appropriate inventory levels., Collaborated with purchasing department on vendor selection, price negotiations, delivery timelines and quality assurance standards., Ensured timely delivery of orders by coordinating with warehouse staff regarding product availability and shipping schedules., Assisted in annual audits by providing detailed information regarding inventory transactions., Prepared monthly analysis reports related to inventory control activities including variances, slow moving items, overstocks., Worked closely with other departments such as Sales, Purchasing and Logistics in order to ensure smooth operation of the business., Investigated root causes of discrepancies between physical count results and system data., Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation., Established transportation cost standards and economical shipping practices., Assistant Manager, WayCool Foods and Products, 10/2019, 12/2020, Organized schedules, workflows and shift coverage to meet expected business demands., Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies., Delegated daily tasks to team members to optimize group productivity., Enforced company policies and procedures to strengthen operational standards across departments., Collaborated with store manager to develop strategies for achieving sales and profit goals., Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership., Coached team members and delivered constructive feedback to promote better productivity and build confidence., Completed inventory audits to identify losses and project demand., Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand., Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies., Assisted with developing and implementing marketing strategies to improve sales and profitability., Assisted in the development of operational strategies to ensure efficient and productive operations., Conducted regular performance reviews for employees to identify areas of improvement., Provided guidance and support to junior staff members on daily tasks, projects, and objectives., Coordinated with other departments to ensure smooth flow of operations., Developed a system for tracking inventory and ordering supplies as needed., Monitored employee attendance records, timekeeping, and payroll information., Resolved conflicts between team members in an effective manner., Shift Lead, Aditya Birla Retail, 04/2017, 10/2019, Completed opening and closing duties to facilitate business operations., Resolved customer complaints and reported issues to senior management., Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current., Coordinated shift workers for inventory receiving, auditing and restocking., Improved daily operational plans, developed production schedules and optimized task flow., Managed schedules, accepted time off requests and maintained coverage for shifts., Assisted in the training of new employees., Monitored employee performance and provided feedback on areas for improvement., Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed., Provided guidance and support to other team members as needed., Identified opportunities for operational improvements and communicated them to management., Managed store operations during absence of Store Manager or Assistant Manager., Handled cash register transactions accurately while providing excellent customer service., Supervised staff during shift changes and ensured transition went smoothly., Planned and managed resources to consistently meet production, quality and cost goals.