Aim to be associated with progressive organization that gives scope to update knowledge and skills in accordance with the latest trends and be part of the team that works dynamically towards the growth of the organization and gain satisfaction thereof. Extensive experience in team building and negotiation. Proficient with windows Microsoft Office (Word, PPT, Publisher and Excel). Excellent interpersonal communication skills. Proactive approach in solving operational challenges. Detailed oriented, strong analytical skills. Creativity, Flexibility & Accountability
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Lead Facilities – India & APJ Locations
Symantec Corporation/Gen Digital/C&W
07.2015 - Current
Handling Facilities Services for 0.85 Million Sq.ft of Operational space
Managing Facilities for the regions and ensuring 100% uptime of the locations
Coordinating with Architects and IPC for new real estate and office refurbishments
Responsible for all KRA for the locations
Maintain all KPI’s as per the client requirement and ensure to meet the defined SLA.
Digital Cafeteria implemented and attained cost savings, innovation, and process improvement
Handled Symantec’s biggest SOC inauguration in Chennai office
PAN India vendor rationalization to achieve cost savings.
Streamlined operations by identifying inefficiencies and implementing process improvements.
Improved customer satisfaction through proactive communication and prompt resolution of issues.
Collaborated with cross-functional teams to develop innovative product offerings that met market demands.
Developed comprehensive budgets and financial forecasts, ensuring the efficient allocation of resources for maximum growth potential.
Mentored junior employees, fostering professional growth and cultivating future leaders within the organization.
Negotiated favorable contracts with suppliers and vendors, reducing costs without compromising quality or service levels.
Coordinated with internal departments such as finance, human resources, IT support services to ensure smooth operations across the region''s offices and facilities.
Visited sites periodically to view service levels and adherence to global service standards.
Assistant Manager – Administration and Facilities Management
L&T Infotech Ltd
09.2012 - 07.2015
Monitoring day to day facility operations
Facility Upkeep
Vendor management
Physical & Logical Security, Safety Systems
Cab Programs
Audits & Statutory compliances SEZ and STPI
Cafeteria & Pantry Management
Client visit Management
Corporate telephones
Maintained a clean, safe, and organized environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Senior Executive – Administration and Facilities Management
Wipro Limited
01.2011 - 09.2012
Set up facilities at SEZ Campus Chennai Mahindra city & looking after the Infrastructure, Facilities, Security, & Hospitality requirements
Enhanced office efficiency by streamlining administrative processes and implementing time-saving strategies.
Reduced operational costs through effective vendor negotiation and budget management.
Facilitated cross-departmental communication, fostering a collaborative work environment that improved project outcomes.
Senior Executive – Administration and Facilities Management
HCL Technologies Ltd
02.2006 - 01.2011
Procurement - all non IT procurements
Set up facilities at SEZ Campus Chennai Mahindra city & looking after the Infrastructure, Facilities, Security, & Hospitality requirements
Responsible for all Administrative functions including security, Housekeeping, Client logistics management, Cafeteria, Pantry, Accommodation, etc.
Service Manager
Faber Heat kraft Ltd
04.2004 - 02.2006
Education
UG, B.com. -
Poonga College of Arts and Science
PG, MBA (General Management & Human Resources Management) -
TNOU
Skills
MS Office
Tally
SAP
Oracle
Yardi Voyager & other intranet protocols
Windows
Certification
Certificate course in MS Office from Bharatiya Vidya Bhavan.
Certified Six sigma yellow belt in the power conservation project in HCL
ISO 14001 certified (Internal auditor certification)
Identity & Access Management Lead at Gen Inc. Previously NortonLifelock/SymantecIdentity & Access Management Lead at Gen Inc. Previously NortonLifelock/Symantec