TOBAN XAVIER PR
Bengaluru,KA
Summary
Accomplished Senior Sales Executive and TeleCaller with success converting leads, exceeding quotas and maximizing revenue with proactive and ambitious strategies. Decisive, passionate and devoted to outperforming expectations. Attentive, resourceful and personable with customers.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Academic Counselor
Senfine Academy
09.2023 - 06.2024
- Managed around 100+ calls each day
- Supported development of peer mentoring programs, fostering sense of community and shared responsibility for student success.
- Developed effective relationships with local colleges/universities representatives for improved college placement rates.
- Tracked student progress through regular check-ins, adjusting academic plans as necessary based on performance feedback.
- Managed caseloads of diverse learners, addressing individual needs through tailored counseling approaches.
- Utilized strong organizational skills to maintain accurate records of all student interactions and interventions.
Senior Sales Executive
Bluestone Gold And Diamond PVT LTD
09.2022 - 07.2023
- Managed over 50 -100 calls per day.
- Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
- Expanded market presence by identifying new business opportunities and successfully closing deals.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Exceeded sales targets by effectively managing diverse portfolio of products and services.
- Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Maintained high-quality standards through thorough knowledge of products, services, and company policies.
- Demonstrated flexibility by adapting to shifting call center priorities and adjusting strategies accordingly for optimal outcomes.
- Have Achieve Give Monthly targets
Store In-charge
Lite Store
02.2022 - 08.2022
- Developed successful employee retention plan, reducing staff turnover rates significantly.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed 3 Stores and handled 9 Staffs, Scheduling daily and weekly roster
Operation Engineer
Thasmai Automation
04.2019 - 11.2020
- Forecasted business needs accurately, allowing for appropriate resource allocation and staffing decisions.
- Collaborated with executive leadership on key initiatives, providing valuable insights from operational perspective.
- Contributed to cost savings by recommending and implementing energy-efficient automation technologies.
- Reduced equipment downtime with proactive maintenance and troubleshooting.
- Provided technical expertise during integration of new automation equipment into existing production lines
- Collaborated with sales teams to ensure seamless transition from sales to installation, enhancing overall customer experience.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Managed 8 site project work and completed it
Education
Diploma - Diploma In Automobile Engineering
Mahatma Gandhi Institution
06.2015 - 04.2018
SSLC - Karnataka State Secondary Board
St. Joseph Indian High School
06.2013 - 04.2014
Skills
- MS Office, MS Word, Power Point
- CRM Software
- Career advising
- Sales Development
- Lead Management
- Goal-Oriented
- Staff Management
- Cold calling
- Customer service
- Closing sales
- Inbound and outbound calls
- Target achievement
Personal Information
Title: RETAIL SENIOR SALES EXECUTIVE
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid sick leavePersonal development programsTeam Building / Company RetreatsHockey State And National Level Player, Bike Riding, Watching Movies
"I enjoy various hobbies and interests outside of work, including:
- Hockey: State and national-level player, developing teamwork, discipline, and perseverance.
- Bike Riding: Exploring new trails, staying physically fit, and relaxing.
- Movies: Watching various genres, unwinding, and escaping reality.
These activities help me maintain a healthy work-life balance and shape my personality."
Timeline
Academic Counselor
Senfine Academy
09.2023 - 06.2024
Senior Sales Executive
Bluestone Gold And Diamond PVT LTD
09.2022 - 07.2023
Store In-charge
Lite Store
02.2022 - 08.2022
Operation Engineer
Thasmai Automation
04.2019 - 11.2020
Diploma - Diploma In Automobile Engineering
Mahatma Gandhi Institution
06.2015 - 04.2018
SSLC - Karnataka State Secondary Board
St. Joseph Indian High School
06.2013 - 04.2014
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