Tobiaz Ray
Muncie
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Muncie
05.2023 - 09.2024
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Took orders from patrons and input selections into store computer system.
- Maintained safe food handling practices to prevent germ spread.
- Resolved customer complaints in a professional manner.
Team Member
Big Lots
Muncie
06.2024 - 08.2024
- Moved freight from one area of the warehouse to another using hand-trucks or carts when necessary.
- Handled packages safely while unloading and transporting.
- Unloaded freight from trucks, containers, and railcars with the use of a forklift or pallet jack.
- Updated product labels to reflect accurate pricing.
- Built displays for new products and promotional materials.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained work area and kept cash drawer organized.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped with purchases and signed customers up for rewards program.
- Offered customers carry-out service at completion of transaction.
- Ensured compliance with all safety regulations within the store environment.
- Answered phone calls to assist customers with questions and orders.
- Stocked shelves with merchandise when needed.
- Discounted purchases by scanning and redeeming coupons.
- Worked closely with front-end staff to assist customers.
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Issued receipts, refunds, credits or change due to customers.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customer questions and provided store information.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Host
Texas Roadhouse
Muncie
01.2024 - 05.2024
- Managed incoming calls during busy shifts.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Took reservations from patrons by phone or online.
- Directed patrons to lounges and waiting areas.
- Resolved conflicts between customers when necessary.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Stocked server areas with supplies before, during and after shifts.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered telephone to provide dining information and take reservations.
- Greeted guests upon arrival and provided them with menus.
Education
Bachelor of Arts - Christian Studies, Biblical Studies
Taylor University
Upland, IN05-2028
High School Diploma -
Yorktown High School
Yorktown, IN05-2024
Skills
- Biblical interpretation
- Theological research
- Conflict resolution
- Customer service
- Team collaboration
- Public speaking
- Event planning
- Payment transactions
- Food safety
- Phone orders
- Safe vehicle operation
- Listening skills
- Communication
- Multitasking Abilities
- Complex Problem-solving
- Team player
- Food running
Affiliations
- Sports
- Drawing
- Speaking
- Chapel Coordinator
- Worship leader
Feeding Fairmount
- I volunteered with Feeding fairmount and it provides more than 100 meals for people in need in fairmount
Chicken Kid
- I helped one of my friends that passes out full thanksgiving meals around Delaware county and other places for free during the thanksgiving season
Timeline
Team Member
Big Lots
06.2024 - 08.2024
Host
Texas Roadhouse
01.2024 - 05.2024
Crew Member
McDonald's
05.2023 - 09.2024
Bachelor of Arts - Christian Studies, Biblical Studies
Taylor University
High School Diploma -
Yorktown High School