Todd Fritz
Anderson
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Startup Founder
A Millimeter Matters LLC
08.2024 - Current
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created organization's mission and vision statements for use by employees.
- Directed technological improvements, reducing waste and business bottlenecks.
- Managed financial, operational and human resources to optimize business performance.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Cultivated company-wide culture of innovation and collaboration.
Mobile DJ
Xavian Entertainment INC
06.2020 - Current
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Played songs fitting station's format and monitored each song's length to avoid dead air.
- Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
- Worked with clients to determine requirements for each party or event.
- Managed schedule, contracts and payments for busy roster of bookings.
- Ran visual effects to supplement audio equipment output.
- Entertained guests with music matching desired genres and tempo.
- Adjusted music plans based on crowd preferences and mood.
- Installed, operated and maintained audio and video equipment at venues.
- Arranged libraries and playlists of music in advance of live events.
- Promoted group dances, competitions and other party games to keep guests entertained.
- Used controllers and mixers to mix and sample music.
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to learn quickly and adapt to new situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Assistant Store Manager
Vapor Madness
07.2023 - 02.2025
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
Low Voltage Cable Technician
Clawson Communications
04.2021 - 03.2023
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Installed and serviced various security, fire alarm and closed circuit TV systems for business clientele.
- Mounted panels for motion detectors, keypads and controls.
- Demonstrated system use, maintenance and care to customers.
- Worked closely with network administrators and server engineers to deliver quality service.
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
- Responded to service requests during and after business hours.
- Installed and configured new devices and system components.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Trained newly hired technicians on proper installation of low voltage wiring systems.
Assistant Store Manager
Dollar General
01.2019 - 03.2020
- Rotated merchandise and displays to feature new products and promotions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Created and maintained safe and secure work environments for employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
25U Signal Support Systems Specialist
US Army
09.2018 - 10.2018
- Performed signal diagnostic functions to detect network interruptions and diagnose connection deficits.
- Installed new wiring and networking hardware in existing facilities and within new construction.
- Tracked and detected network service disruptions using computer systems, scopes and meters.
- Utilized technical equipment to monitor network status in operational environments.
- Tested signal-level equipment for operational performance within prescribed tolerances.
- Trained users to connect to and utilize Local Area Networks (LANs) and Wide Area Networks (WANs).
- Conferred with engineers and designers to investigate and solve failure issues.
- Interpreted scale drawings of new commissions to determine layout of materials and equipment.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
Education
High School Diploma -
Excel Center
Anderson01-2016
Skills
- Stock management
- Pricing and markdowns
- Strategic merchandising
- Department oversight
- Time management
- Hiring and training
- Order management
- Store operations
- Attention to detail
- Scheduling coordination
- Display setup
- Customer service and engagement
Certification
- Aerial Lift Certification - Occupational Safety and Health Administration (OSHA).
Timeline
Startup Founder
A Millimeter Matters LLC
08.2024 - Current
Assistant Store Manager
Vapor Madness
07.2023 - 02.2025
Low Voltage Cable Technician
Clawson Communications
04.2021 - 03.2023
Mobile DJ
Xavian Entertainment INC
06.2020 - Current
Assistant Store Manager
Dollar General
01.2019 - 03.2020
25U Signal Support Systems Specialist
US Army
09.2018 - 10.2018
- Aerial Lift Certification - Occupational Safety and Health Administration (OSHA).
High School Diploma -
Excel Center
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