Summary
Overview
Work History
Education
Skills
Timeline
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TOHEED RASHEED

TOHEED RASHEED

Retail
Nagar

Summary

Motivated Sales Associate with 10 years of experience boosting sales and customer loyalty through individualized service. Resourceful expert at learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work History

Assistant Department Manager

Infiniti Retail A Tata Enterprise
Delhi
12.2016 - Current
  • I have experience for 7 month in domino’s As a Team player
  • I have experience for 11 month in, Team player
  • I have been working in Croma Infiniti retail a TATA Enterprise Since from December 2012 As a Sale executive till 2016
  • Now, To work in a challenging environment, where I can use my skill and my creative mind to explore and show my potentials to prosper in the organization.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Developed and implemented plans to maximize sales and meet or exceed goals and objectives.

Team Worker

Domino's
Delhi
07.2011 - 01.2012
  • Prepared drinks and special treats, and packaged all food items appropriately.
  • Cleaned front and back areas of restaurant according to strict company standards.
  • Restocked customer and crew areas with necessary supplies and rotated stock as required.
  • Accepted money and processed customer payments with high accuracy and efficiency.
  • Lifted, stacked and transported boxes using hard cart and forklift.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Team Member

Pizza Hut
Delhi
02.2012 - 11.2012
  • Interpreted different music by making use of voice production, harmony, rhythm and melody to present characterization.
  • Sourced materials and labor to meet facility construction needs.
  • Assisted with organizing religious activities and services.
  • Participated in religious ceremonies and events.
  • Maintained productive, efficient approach to all tasks.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted customers in selecting merchandise best suited to needs.
  • Observed packing operations to verify conformance to specifications.

Sales Executive

Infiniti Retail A Tata Intrpriser
Delhi
11.2012 - 12.2016
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Education

Graduation - Fine Arts

Delhi University
Delhi
01.2020 - 01.2023

12th - Fine Arts

CBSC
Delhi
04.2009 - 02.2010

10th - CBSC

CBSC
Rouse Avenue
04.2007 - 02.2008

Skills

Staff Management

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Timeline

Graduation - Fine Arts

Delhi University
01.2020 - 01.2023

Assistant Department Manager

Infiniti Retail A Tata Enterprise
12.2016 - Current

Sales Executive

Infiniti Retail A Tata Intrpriser
11.2012 - 12.2016

Team Member

Pizza Hut
02.2012 - 11.2012

Team Worker

Domino's
07.2011 - 01.2012

12th - Fine Arts

CBSC
04.2009 - 02.2010

10th - CBSC

CBSC
04.2007 - 02.2008

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