Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tokeyfia Dailey

Elkhart

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

8
8
years of professional experience

Work History

Night Auditor

Holiday Inn Express Hotel Suites
Elkhart
04.2024 - 07.2025
  • Managed front desk operations during overnight shifts.
  • Processed guest check-ins and check-outs efficiently.
  • Balanced daily financial reports and cash drawers.
  • Responded to guest inquiries and resolved concerns promptly.

Assistant Store Manager

Sally Beauty
Elkhart
04.2021 - 02.2024
  • Supervised daily store operations and ensured compliance with company policies.
  • Assisted in training new employees on product knowledge and customer service techniques.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Cashier

Ross Dress for Less
Elkhart
12.2020 - 02.2021
  • Assisted customers with product inquiries and store navigation.
  • Managed cash register operations including cash handling and reconciliation.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.

Manager

McDonald's
Elkhart
08.2017 - 12.2020
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed daily restaurant operations and ensured smooth service flow.
  • Implemented health and safety standards for food preparation and handling.

Education

High School Diploma -

Kenwood High School
Chicago, IL
06-2004

Skills

  • Front desk operations
  • Guest services
  • Customer service
  • Problem solving
  • Conflict resolution
  • Attention to detail
  • Multitasking and organization
  • Problem-solving

References

References available upon request.

Timeline

Night Auditor

Holiday Inn Express Hotel Suites
04.2024 - 07.2025

Assistant Store Manager

Sally Beauty
04.2021 - 02.2024

Cashier

Ross Dress for Less
12.2020 - 02.2021

Manager

McDonald's
08.2017 - 12.2020

High School Diploma -

Kenwood High School

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Tokeyfia Dailey