Tomeya Allen
Indianapolis
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments such as Stitch Fix Warehouse. Excelled in roles requiring exceptional attention to detail, problem-solving, and clear communication. Proven track record of enhancing operational efficiency and customer satisfaction. Skilled in packaging, labeling, and maintaining high standards of cleanliness and organization.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
Stitch Fix Warehouse
10.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Customer Service Representative
Family Dollar
01.2022 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Crew Member
McDonald's
08.2018 - 10.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Goodwill Store
03.2016 - 04.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Pharmacy Tech
Excel Center
Indianapolis, IN06.2020
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Data entry
- Quality control
- Clear communication
- Attention to detail
- Problem-solving
Timeline
Warehouse Worker
Stitch Fix Warehouse
10.2023 - Current
Customer Service Representative
Family Dollar
01.2022 - 11.2023
Crew Member
McDonald's
08.2018 - 10.2020
Sales Associate
Goodwill Store
03.2016 - 04.2017
Pharmacy Tech
Excel Center
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