Tomin Samuel
Mumbai
Summary
Results-driven Operations Manager with a PGDM degree and expertise in warehouse operations, inventory management, and inbound planning. Committed to leveraging skills to enhance organizational growth and efficiency while fostering a collaborative team environment.
Overview
5
5
years of professional experience
Work History
Operations Manager
Delhivery
Mumbai
01.2025 - Current
- Heading and overseeing the daily operations of the B2C Hub, which manages an average of 80,000 shipments per day, supported by a team comprising 8 Team Leaders, 18 Processing Executives, and 64 Ground Coordinators.
- Led Last Mile Delivery for FedEx across five routes, managing a team of six personnel and two supervisors.
- Analyzed metrics dashboard and executed strategies that enhanced operational efficiency.
- Analyzed data to identify process pain points and streamlined operations, enhancing center performance.
- Reviewed historic data to propose and implement strategies that reduced operational costs for the center.
- Coordinating with the drivers and fleet team to maintain the smooth connection
Operations Assistant Manager
DHL Supply Chain
02.2024 - 01.2025
- Led team of 89 floor personnel and 7 supervisors to achieve operational goals.
- Managed inbound operations to ensure timely and accurate product flow.
- Developed scheduling plans for staff to meet operational demands.
- Analyzed performance metrics to inform strategic decision-making processes.
- Creating daily unloading and GRN plans for an average of 10-14 vehicles in collaboration with the customer.
- Created inbound receiving MIS that improved inventory management efficiency.
- Assisting with putaway and consolidation of an average of 1800+ cases using PKMS.
- Collaborated with multiple customers on activities related to GRN, putaway, and consolidation to streamline operations.
Operations Management Trainee
DHL Supply Chain
01.2023 - 01.2024
- Supervised inbound operations to enhance workflow efficiency.
- Developed daily unloading plans in coordination with customers.
- Managed customer's feeder warehouse with 17 lac+ inventory, ensuring optimal stock levels.
- Led a team of 45+ floor personnel and three supervisors.
- Oversaw daily operations at 2.45 lac sq ft warehouse, driving effective management practices.
- Assisted in optimizing daily operations for improved workflow.
- Utilized WOMS 2017 software to manage inbound and inventory processes efficiently.
- Led and supervised inventory shift of 3.5lac to the feeder warehouse.
- Preparing 30000 units daily for dispatch from the feeder warehouse to the Mother-Hub.
Operations Management Trainee
DHL Supply Chain
07.2022 - 12.2022
- Supervised inbound operations and executed daily unloading plan to facilitate seamless transfer of goods.
- Coordinated inbound dock activities to enhance workflow and ensure on-time deliveries.
Intern
DHL Supply Chain
02.2022 - 03.2022
- Conducted time and motion study to identify process optimization opportunities.
- Recommended strategies to enhance space efficiency, streamlining workflow.
- Assisted in daily operations to enhance team efficiency.
- Supported outbound logistics processes to ensure timely delivery.
Intern
Larsen & Toubro
05.2021 - 09.2021
- Coordinated vendor and manufacturer communication to align on project requirements, ensuring clarity and adherence to specifications.
- Supported procurement manager and assistant store manager in managing daily operations and vendor relationships, enhancing team collaboration.
- Compiled detailed Bill of Quantity for project estimates, facilitating accurate budgeting and effective resource allocation.
Education
PGDM -
ITM Business School
Kharghar01.2022
BMS -
Pillai College of Arts, Commerce & Science
Panvel01.2019
HSC -
B.E.S. Jr College
Bhandup01.2016
SSC -
Vani Vidyalaya
Mulund01.2014
Skills
- Business Process Standardization
- Shift scheduling
- Inventory Management
- Team Management
- Training & Development
- WMOS 2017
- PKMS
- Metrics Analysis
- Metrics reporting
- Process optimization
- Supply chain management
- Fleet management
- Profitability improvement
- Problem solving
Languages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Malayalam
Intermediate (B1)
B1
Marathi
Elementary (A2)
A2
Timeline
Operations Manager
Delhivery
01.2025 - Current
Operations Assistant Manager
DHL Supply Chain
02.2024 - 01.2025
Operations Management Trainee
DHL Supply Chain
01.2023 - 01.2024
Operations Management Trainee
DHL Supply Chain
07.2022 - 12.2022
Intern
DHL Supply Chain
02.2022 - 03.2022
Intern
Larsen & Toubro
05.2021 - 09.2021
PGDM -
ITM Business School
BMS -
Pillai College of Arts, Commerce & Science
HSC -
B.E.S. Jr College
SSC -
Vani Vidyalaya