TONY ZACHARIAS

Senior Account Manager with a track record of success at Infrascale, focusing on cloud backup and disaster recovery solutions. Skilled in customer relationship management and account expansion, achieving substantial revenue growth through strategic upselling and cross-selling. Proficient in building partnerships and improving client satisfaction in competitive global markets.

• Achieved more than 1.5 million in Upsells and Cross - Sells for both Quarter - 3 and Quarter - 4 of 2015.
• Achieved more than 90% of customer renewals for both Quarter - 3 and Quarter - 4 of 2015.
• Helped in acquiring a number of large clients like WorldRadio.ch, TheBaynet.com, Orlando.com, etc. and also generating additional business from existing clients.
• Planning various sales and marketing campaigns by conducting competitive and industry sector analysis along with mapping their initiatives using databases like Hoovers, LinkedIn, company websites, press releases, etc.
• Integrating with Tele-Sales, Pre-Sales Account-Managers and development-team on a daily basis to develop effective campaigns and account strategies to penetrate the market and expand the existing customer base.
• Helped in closing Flipkart and also played a significant role in implementation of the Business Intelligence Solution and also generating additional business.
• Helped in acquiring a Fortune 100 client in the Market Research space for a large qualitative study.

Sandler's sales training from Mike Myers, a board member at Aldius Consulting Group.

• Infrascale, Senior Account Manager - Channel Sales, 04/01/16, Present, Responsible for the Sales of Infrascale's Cloud Backup and Disaster Recovery Solutions to MSPs and Enterprise Customers in North and South America and manage a portfolio of existing customers. Manage customer renewals and help with support issues, upgrades, up-sells, cross-sells and product training.
• Kaseya Software India Pvt. Ltd., Customer Success Manager, 06/01/15, 12/01/15, Responsible for the Sales of Kaseya's Virtual Systems Administrator (VSA) and also manage a portfolio of existing Tier - 4, 5 & 6 customers. Manage customer renewals and help with support issues, upgrades, upsells, cross-sells and product training.
• Double Spring Media (India) Pvt. Ltd., Sales & Marketing Specialist - Marketing and Selling BlackMonk (CMS Platform), 01/01/13, 05/01/15, Responsible for Marketing and Sales for BlackMonk, a powerful Content Management System (CMS) for building exceptional websites. Involved with Managing the Sales and Marketing teams, conducting online product demos, Campaign-Management, Pain-funneling, Company-Profiling, List generation, understanding specific client requirements and providing custom pricing, handing over requirements to development-team and managing existing clients.
• Valuepoint Systems (P) Ltd., Product Sales Specialist - Business Applications for QlikView, 04/01/12, 01/01/13, Responsible for Business Discovery Solutions sales for QlikTech, a 19-year-old Business Intelligence solutions provider based in USA. Handling a team of Tele-Sales, Pre-Sales and Account-Managers to facilitate Business Development for QlikView. Involved with Campaign-Management, Pain-funneling, Company-Profiling, List generation, Client interaction and managing existing clients.
• Aldius Consulting Group (P) Ltd., Business Development Consultant for Canmark Technologies, 09/01/10, 03/01/12, Responsible for Business development for the Canmark Technologies, a 20-year-old Market Research firm based in Toronto, Canada. Develop clients in different verticals for the market research and strategic consulting projects. Involved with campaign management, Pain funneling, company profiling, List generation, client interaction and account management. Responsible for enhancing customer relationship and helped in creating winning RFPs.
• Genpact, Senior Consultant for IMS Group, Market Research, 09/01/09, 06/01/10, Responsible for the transition of a Market Research project for IMS, a Market Research firm Based in Europe. Worked closely with clients from U.K. on a daily basis. Handled Secondary Market Research for Pharma-clients in Europe.
• Aviva Global Services, Customer Service Advisor, Claims Analyst and Quality Rep, 05/01/05, 06/01/07, Responsible for General Insurance sales for Norwich Union and ASDA Insurance, both Insurance clients based in U.K. Was promoted as Claims Analyst and Quality Rep.