Tonya Leggins
Indianapolis
Summary
Experienced in warehouse operations with a focus on inventory management and order fulfillment. Demonstrated ability to maintain quality control standards while ensuring safety compliance in fast-paced environments. Successfully coached team members on best practices for inbound and outbound processes, contributing to improved operational efficiency. Proven track record of effectively managing tasks related to picking and packing, ensuring timely delivery of products.
Experienced Coordinator with proven background in project management and team leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Coordinator 2
Lakeside Book Company
Plainfield
05.2023 - Current
- Ensured compliance with company policies and procedures related to project management activities.
- Resolved customer complaints in a timely manner while upholding company standards.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Maintained calendars of upcoming events, meetings and deadlines.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Facilitated communication between different departments in order to resolve issues quickly.
- Monitored inventory levels and ordered additional supplies as needed.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Organized team events to promote a positive work environment.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Researched and prepared reports required by management or governmental agencies.
- Resolved customer complaints or answered customers' questions.
- Analyzed financial activities of department to share budgetary input with managers.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Computed balances, totals or commissions to support accounting team.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Guided employees in handling difficult or complex problems.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Recruited, interviewed and selected employees to fill vacant roles.
- Interpreted and explained work procedures and policies to brief staff.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Coordinator
Lakeside Book Company
Plainfield
05.2021 - 05.2023
- Maintained calendars of upcoming events, meetings and deadlines.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Resolved customer complaints in a timely manner while upholding company standards.
- Facilitated communication between different departments in order to resolve issues quickly.
- Organized team events to promote a positive work environment.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Ensured compliance with company policies and procedures related to project management activities.
- Monitored inventory levels and ordered additional supplies as needed.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Interpreted and explained work procedures and policies to brief staff.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Researched and prepared reports required by management or governmental agencies.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Recruited, interviewed and selected employees to fill vacant roles.
- Analyzed financial activities of department to share budgetary input with managers.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Inventory Coordinator
Lakeside Book Company
Plainfield
07.2018 - 05.2021
- Reviewed purchase orders against invoices to ensure items were received correctly.
- Managed returns from vendors and updated appropriate documents accordingly.
- Tracked expiration dates for products stored in the warehouse facility.
- Performed daily, weekly, or monthly reconciliations of inventory balances as required by management.
- Developed, implemented, and monitored inventory control procedures to ensure optimal stock levels.
- Identified discrepancies between actual stock and computer-generated reports.
- Provided support in the reconciliation of intercompany transactions related to inventory.
- Collaborated with other departments to resolve any discrepancies in inventory records.
- Maintained accurate inventory records and ensured accuracy of data entry.
- Ensured compliance with company policies and procedures related to managing inventory.
- Analyzed current inventory levels and identified areas that needed improvement or adjustment.
- Investigated root causes for variances between forecasted demand and actual demand for products.
- Coordinated cycle counts to verify accuracy of inventory records.
- Created and maintained detailed reports related to all aspects of inventory control.
- Communicated regularly with suppliers regarding product availability or quality issues.
- Researched and corrected discrepancies quickly to maintain current information.
- Kept department records and updated documentation with latest counts.
- Completed full department audits in adherence with company audit schedule.
- Coordinated inventory, stocking and ordering.
- Inspected incoming materials for damage.
- Performed scheduled inventory counts and supply audits.
- Entered information into system to update status reports.
- Performed inventory cycle counting and identified discrepancies.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Participated in physical inventory counts to keep information accurate and current.
Warehouse Driver
Lakeside Book Company
Plainfield
06.2018 - 07.2019
- Delivered products to customer sites in a timely manner according to schedule.
- Kept updated records of all material received, shipped, stored, or delivered.
- Organized warehouse space to maximize efficiency of storage and retrieval operations.
- Assisted with inventory management, including stock rotation and cycle counts.
- Verified accuracy of incoming and outgoing orders by comparing them against invoices.
- Followed established safety policies and procedures when operating a motor vehicle or handling materials.
- Attended accident preparedness and safety trainings to comply with regulations and promote safer working environment.
- Reviewed work orders to perform freight movement and deliveries.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Inspected equipment throughout shift, performed minor maintenance tasks and notified maintenance of tools requiring repair.
- Processed daily inventory receipts and quantities of supplies.
- Recorded discrepancies and damages to inventory and reported findings to supervisor.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Inspected lifts before use to prevent damage to goods.
- Used handheld scanners for warehouse management system compliance.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Packaged, labeled and tagged goods before transfer.
- Reported safety and quality issues to management.
- Transported material to correct locations and documented inventory changes.
- Maintained current forklift training and certification as required by company policies.
Warehouse Worker
Lakeside Book Company
Plainfield
06.2017 - 06.2018
- Picker packer
- Operated scanners, computers, and other equipment to track orders.
- Organized warehouse space for efficient storage of products.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
- Maintained accurate inventory records using computerized tracking systems.
- Maintained stock levels in accordance with company policies.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Collaborated closely with other departments on special projects as needed.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
Education
High School Diploma -
Hardcore Learning Connect
Online04-2002
Skills
- Inventory management
- Order fulfillment
- Quality control
- Safety compliance
- Coaching
- Inbound
- Outbound
- Data analysis
- Team leadership
- Employee training
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Performance evaluation
- Process improvement
- Resource allocation
- Patient registration
- Project assistance
- Task prioritization
- Recordkeeping
- Presenting ideas and plans
- Document control
- Attention to detail
- Workflow management
- Problem-solving
- Discretion and confidentiality
- Relationship building
- Vendor coordination
- Schedule coordination
- Meeting coordination
- Clear communication
- Project coordination
- Decision-making
- Risk management
- Schedule management
- Adaptability and flexibility
- Team oversight
- Multitasking and organization
- Data entry
- Operations management
- Team collaboration
- Work Planning and Prioritization
- Scheduling and calendar management
- Strategic planning
Languages
English
Professional
Certification
- CEO reward
- Record breaking
Affiliations
- A wife and a mother of 4 beautiful kids.
References
References available upon request.
Timeline
Coordinator 2
Lakeside Book Company
05.2023 - Current
Coordinator
Lakeside Book Company
05.2021 - 05.2023
Inventory Coordinator
Lakeside Book Company
07.2018 - 05.2021
Warehouse Driver
Lakeside Book Company
06.2018 - 07.2019
Warehouse Worker
Lakeside Book Company
06.2017 - 06.2018
High School Diploma -
Hardcore Learning Connect