Summary
Overview
Work History
Education
Skills
Timeline
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Tonya Manning

Camden

Summary

Dynamic entrepreneur with a proven track record at Flora's Bargain Shoppé, enhancing customer satisfaction and financial growth through strategic business management and marketing. Skilled in client service and relationship building, demonstrated success in small business operations. Achieved notable repeat business by prioritizing customer relations and efficient project management.

Overview

8
8
years of professional experience

Work History

Owner

Flora's Bargain Shoppé
08.2022 - Current
  • Directed routine operations of the business.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Developed campaigns driving increased recognition and engagement.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Server/bartender

Brick and Mortar Pub
10.2016 - 09.2022

Efficiently handled order placements and deliveries.

Education

Ged - General Studies

Natrona County High School
Casper, WY
06.2001

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Business management
  • Business marketing

Timeline

Owner

Flora's Bargain Shoppé
08.2022 - Current

Server/bartender

Brick and Mortar Pub
10.2016 - 09.2022

Ged - General Studies

Natrona County High School
Tonya Manning