Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonya Parker

Bargersville

Summary

Dynamic Front Office Assistant with extensive experience at Indiana Oral Maxillofacial Surgery, excelling in appointment scheduling and insurance verification. Proven ability to manage patient records while ensuring HIPAA compliance. Recognized for outstanding communication skills and commitment to maintaining a professional office environment, contributing to enhanced patient satisfaction. I am easygoing and always love the girls I work with. I look forward to joining your team.

Overview

20
20
years of professional experience

Work History

Front Office Assistant

Indiana Oral Maxillofacial Surgery
Greenwood
07.2018 - 05.2024
  • I opened and closed the office daily, and I would stay late if needed, as my other coworkers had small children.
  • Worked with two doctors.
  • Answered the phone to make, change, and schedule appointments for two doctors.
  • Checked patients in and out for their treatment.
  • Verified insurance and entered it in the patient's chart.
  • Data entry for all patients' information, following HIPAA.
  • Went over treatment plans with patients, including their portion and insurance portion
  • ADA coding for oral surgery and some medical codes.
  • Processed payments over the phone when needed.
  • Created and maintained patients' records.
  • Maintained 6 months and 1 year implant follow-ups
  • Cleaned & maintained the office for a professional appearance

Front Desk Agent

North Georgia Pediatrics
Flowery Branch
03.2014 - 07.2015
  • Opened the office daily.
  • Answered phones, made, changed, and scheduled appointments for patients.
  • Verified insurance
  • I went over treatment plans with the parents, explaining their costs and insurance costs.
  • I scheduled surgeries for pedio patients and collected down payments
  • took panoramic xrays
  • Collected and applied monies to the patient's account.
  • Posted payments, along with insurance payments.
  • Helped keep the office clean, even cleaning up vomit from our little ones after surgery.
  • Sent out monthly statements to patients.
  • Created and maintained patients' records following HIPAA laws.
  • ADA coding for pediatric dental codes.

Front Desk Assiocate

Smilesforever Orthodontics
Dacula
07.2008 - 07.2013
  • Traveled between 3 offices
  • Opened office every day and often stayed late to close
  • Worked with two doctors. And maintained their schedules.
  • Answered phones to make, change, and schedule appointments.
  • Handled initial treatment contracts.
  • Verified insurance
  • Sent electronically, the initial insurance claim.
  • ADA coding for orthodontic services.
  • Processed phone payments as needed.
  • Created and maintained patients' records following HIPAA laws.
  • Took panoramic X-rays.
  • Took cephalometric X-rays.

Front Desk Agent

Drs. Baxter & Marshall Family Dentistry
Winder
11.2004 - 05.2006
  • Worked with and maintained schedules for 2 doctors.
  • Answered phones to make, change, and schedule appointments
  • Checked patients in and out for treatment.
  • Maintained recall for hygiene.
  • Created and maintained patients' records following HIPAA laws.
  • Sent out monthly billing statements.
  • Filed claims electronically.
  • ADA codes are followed.
  • verified insurance
  • Collected and posted payments, and insurance payments.
  • Maintained and cleaned a professional office.

Education

High School Diploma -

Indian Creek High School
Trafalgar, IN
05-1991

Skills

  • Appointment scheduling
  • Insurance verification
  • Patient record management
  • HIPAA compliance
  • Data entry
  • Payment processing

Timeline

Front Office Assistant

Indiana Oral Maxillofacial Surgery
07.2018 - 05.2024

Front Desk Agent

North Georgia Pediatrics
03.2014 - 07.2015

Front Desk Assiocate

Smilesforever Orthodontics
07.2008 - 07.2013

Front Desk Agent

Drs. Baxter & Marshall Family Dentistry
11.2004 - 05.2006

High School Diploma -

Indian Creek High School

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Tonya Parker