Traveling
Tony J Sam
Officer – AO&CS (Airport Operations & Customer Services)
Thiruvananthapuram
Summary
Passionate and dedicated individual with a deep-rooted love for the aviation industry, seeking a position as Officer – AO&CS at IndiGo Airlines. Committed to delivering excellent customer service, ensuring smooth airport operations, and upholding safety and efficiency standards. A window into the aviation world would be a dream come true and the beginning of a meaningful career journey.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Junior Advocate
Trivandrum Bar Association
06.2024 - Current
- Assisted senior advocates in formulating case strategies, demonstrating analytical thinking and attention to detail.
- Drafted legal documents including briefs, memoranda, and case files with a focus on clarity and accuracy.
- Managed client interactions with professionalism and empathy, ensuring regular updates and clear communication.
- Maintained strict confidentiality while handling sensitive information.
- Conducted in-depth legal research under time constraints, meeting court deadlines efficiently.
- Coordinated with legal teams and court officials, enhancing multitasking, time management, and collaborative skills.
- Represented clients in legal proceedings, adhering to established protocols and professional standards.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required in a Junior Advocate role.
- Supported clients during mediation sessions, leading to satisfactory resolutions without litigation.
Education
B.Com LL.B (5-Year Integrated Course) - Commerce & Law
University of Kerala
Thiruvananthapuram 04.2001 -
Senior Secondary - Commerce
ST. Thomas Residential School
Thiruvananthapuram 04.2001 -
High School -
ST. Thomas Residential School
ThiruvananthapuramSkills
- Communication & Interpersonal Skills
- Time & Task Management
- Conflict Resolution
- Team Collaboration
- Attention to Detail
- Professional Conduct & Client Management
- Check-in & Baggage Assistance (Conceptual Knowledge)
Adaptability in High-Pressure Environments
Passenger Handling & Customer Support
Interests
Plane Spotting
Watching Movies
Timeline
Junior Advocate
Trivandrum Bar Association
06.2024 - Current
B.Com LL.B (5-Year Integrated Course) - Commerce & Law
University of Kerala
04.2001 -
Senior Secondary - Commerce
ST. Thomas Residential School
04.2001 -
High School -
ST. Thomas Residential School