Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Software
Interests
Work Availability
Quote
Timeline
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TOPHAN BARIK

TOPHAN BARIK

Sales Director
Mumbai

Summary

PROFILE SUMMARY A seasoned professional in sales & business development professional with 11 years of expertise in executing sales strategies through channel & direct sales in B2C & HNI business in the highly competitive hospitality industry & wellness industry. Adroit in handling the business development, identifying and developing new markets, handling lead generation and client retention and achieving the set targets for modern trade. Proven ability in achieving/exceeding targets by exploring new markets for business growth and streamlining sales & marketing operations. Build long term client relationships through a practical understanding of diverse business environments with new & existing customers to drive revenue growth & profitability with collaborative skills Experienced in implementing sales metrics/models, strengthening Strategic channel partners & executing business practices and increasing brand value Translated strategy into actionable results, implemented go to market strategies and delivered exponential growth along with increased revenues Articulate communicator, highly adept at consultative and value selling proposition to enhance sales & service Exceptional interpersonal skills and ability to train, develop & lead a team in a way that delivers efficient and high-quality process-driven results Proven leader who enables the overarching strategy and drive goals through creative sensibilities, strong business acumen and strategic thinking KEY ACHIEVEMENTS Best Business Unit Head - increased revenue from 11.05Cr and 576 sales to 16.10Cr and 732 sales in 2018-19 with 45% YOY growth, increased presence in 6 other states (Gujarat, Rajasthan, M.P., Chhattisgarh, Goa, and Karnataka). KEY COMPETENCIES Sales prospecting & Marketing strategy Competitive strategy development Turnaround & high growth strategies P & L management Presentation & Proposals Lead qualification Complex negotiation Product line expansion Policy and procedure adherence Financial performance To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
4
4
Certifications
4
4
Languages

Work History

Associate Sales Director/Toothsi

AMPA ORTHODONTICS PVT LTD
03.2022 - Current
  • Responsible for developing new business via digital platform and social media tools through a 200+ workforce
  • Develop business initiatives and support in creation of new revenue streams and strategic customer development
  • Responsible for revenue target achievement from the allocated geography by working with Regional Sales Lead to develop and grow sales pipeline
  • Providing the team with vision and objectives manage key performance indicators
  • Set the monthly, weekly, daily targets for the team and ensure that the team targets are achieved
  • Design and develop business model as per the location and market situation
  • Maintain the Sales report of the team
  • Conduct weekly reviews for performance and training
  • Involve team in calling for negotiation and objection handling as and when required
  • Map the company's sales process with our customer's buying process to understand and enhance what skills, knowledge, process and tools are required by our sales force and sales management to increase velocity and conversion rates at each stage in those processes
  • Conduct an analysis of current skills, processes, knowledge and processes to and work with the product marketing and sales leadership team to identify strengths and areas for development
  • Manage the Learning Management and sales content management tools
  • Act as a liaison between Sales, Marketing, Product, and HR teams
  • Drive programmatic change to sales enablement programs and approaches driven by measurement outcomes

Branch Manager

Karma Holidays
09.2021 - 02.2022
  • Responsible for parts of the Mumbai region through a network of 50 + employees spread over sales, marketing, collections and administration units
  • Review daily & weekly Operations to discuss challenges & opportunities and maintain a continuous flow of communication
  • Driven & motivated the team on Member meeting and self-sales activities, which increased productivity by 20%
  • Defined the sales cycle, created accurate job descriptions, and developed standards for customer relationship management
  • Overall responsible for maintaining the P&L of Branch
  • Initiated higher down payment plans and upgrading existing customers to higher plans which resulted in a revenue of 4.05 Cr with reduced EMI tenure and increased down payment to 100% from 20%
  • Introduced “Mobile Holiday World” across Gujarat, Rajasthan, Goa, M.P., Chhattisgarh, Rest of Maharashtra &
  • Karnataka
  • Initiated the concept of virtual selling through Zoom/MS team/G meet thereby increasing additional revenue in an cost effective manner
  • Expanded the channel partners has resulted in a spike in profitability by 13% with 0.51cr revenue
  • Introduced innovative and diverse ideas to expand corporate deals by setting up a fresh team of talentedresources
  • Assisted the marketing team to build and deliver game-changing customized plans for elite customers
  • Expanded business through corporate membership & SSI activities has increased revenue to 2.75 Cr with 127sales in last quarter

Business UNIT manager/Sterling Holidays

09.2021 - 12.2021

Thomas cook

04.2013 - 08.2021
  • Delivering operational excellence & financial performance by establishing upcountry business model and barter sales activities through tie-ups
  • Guiding a team of 30+ resources across various verticals to ensure optimum usage of resources to penetrate new areas and to retain existing customers
  • Expertise in anticipating the diverse needs of customers and the ability to translate these needs into highly relevant and meaningful Guest experiences
  • Recognize, retain and invests in the development & growth of talent in multiple departments
  • Monitor, analyze and review the daily revenue report, monthly profit & loss statement and take necessary actions
  • Develop profit improvement ideas, policies and procedures and implement them with approval of the Management
  • Driving various internal programs/training to enhance the growth of sales, quality scores & the guests experience feedback
  • Built a competitive sales force by offering aggressive compensation, benefits & performance-driven salesincentives
  • Adept in providing supervision, leadership and direction to ensure the efficient and effective operation of SalesDivision
  • Striving to achieve maximum potential in yieldmanagement & sales revenue, profits and market share in the target markets
  • Tracking all channels ROI with the expertise to make continuous improvements across Maharashtra, Goa& Gujarat
  • Organized trade shows, exhibitions, conferences etc
  • To capture opportunities to promote the Brand
  • Conduct periodic reviews, i.e., quarterly and half-yearly to review sales/product mix, expenditure & profit performances and recommend to Management the implementation of corrective actions and revenue enhancements
  • Adopted to new norms virtual selling through Zoom/MS team/Google Meet in this difficult hour of pandemic by applying new tactical digital marketing analysis and have increased revenue with multiple full-payment & 50% down payment options
  • Key responsibilities: Responsible of achieving the monthly target in the both form i.e
  • Gross and net targets at the end of the every month and submitting the report to the store manager also giving explanation to the area sales manager
  • Previously worked as a Customer Service Executive mainly handling Customer service, Sales and Retention process with the same organization.

Assist/Vodafone
10.2011 - 03.2013

Public Relations Officer

Sanjukta Arts Pvt. Ltd
03.2009 - 07.2011
  • Managed the PR department to firm goals including client satisfaction, billable hours and high levels of competency
  • Represented company at social and business events at 5-star hotels and also attended Meetings and functions as a member of a senior team

Customer Service representative

Intelenet Global Services PVT LTD
08.2008 - 02.2009
  • Handling inbounds voice process for VODAFONE telecom
  • Key responsibilities: Responsible of achieving the monthly target in the both form i.e
  • Gross and net targets at the end of the every month and submitting the report to the store manager also giving explanation to the area sales manager
  • Previously worked as a Customer Service Executive mainly handling Customer service, Sales and Retention process with the same organization.

Education

B.E -

YOY growth. Rewarded with trophy and certificate - undefined

CSO and Regional Manager @ Sterling Best Sales Executive (Pan India – 2015) achieving 2.7Cr & 172 sales, Rewarded with trophy and certificate from CSO & Regional Manager - undefined

Skills

    Sales presentations

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Certification

Situational leadership training (2019)

Accomplishments

  • Achieved OKR by introducing Power BI for goal setting tasks.

Software

Power BI

Tableu

Interests

Scuba Diving, Singing, Trekking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett

Timeline

Associate Sales Director/Toothsi

AMPA ORTHODONTICS PVT LTD
03.2022 - Current

Branch Manager

Karma Holidays
09.2021 - 02.2022

Business UNIT manager/Sterling Holidays

09.2021 - 12.2021

Thomas cook

04.2013 - 08.2021

Assist/Vodafone
10.2011 - 03.2013

Public Relations Officer

Sanjukta Arts Pvt. Ltd
03.2009 - 07.2011

Customer Service representative

Intelenet Global Services PVT LTD
08.2008 - 02.2009

B.E -

YOY growth. Rewarded with trophy and certificate - undefined

CSO and Regional Manager @ Sterling Best Sales Executive (Pan India – 2015) achieving 2.7Cr & 172 sales, Rewarded with trophy and certificate from CSO & Regional Manager - undefined

TOPHAN BARIKSales Director